Job Description

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

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MISSION DU POSTE

En tant que membre de l'equipe de direction du magasin New Balance, le chef d'equipe de vente au detail a temps partiel participe a des taches telles que l'ouverture/la fermeture du magasin, l'atteinte des resultats et la prestation d'une experience exceptionnelle aux clients. Vous serez un modele en incarnant les competences fondamentales de New Balance.

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RESPONSABILITES PRINCIPALES

Etre une presence positive et inspirante sur le plancher de vente tout en communiquant et en encadrant les associes de maniere professionnelle Etre axe sur les resultats en atteignant les indicateurs cles de performance du magasin grace a la formation et au developpement des associes Offrir une excellente experience client en utilisant notre modele de service GUEST Ouvrir et fermer le magasin Respecter les regles de securite et de signalement, y compris les procedures de levage appropriees
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EXIGENCES POUR REUSSIR

Experience de supervision dans le commerce de detail (2 ans preferee) Diplome d'etudes secondaires ou equivalent Capacite demontree a diriger une equipe Solides competences en service a la clientele et en communication verbale Disponibilite pour travailler selon un horaire flexible afin de repondre aux besoins d'un commerce de detail dynamique, incluant les fins de semaine et les jours feries Capacite a : soulever frequemment des charges de 4 lb ; soulever occasionnellement un maximum de 8 lb ; s'agenouiller ou s'accroupir frequemment ; deplacer des boites de produits jusqu'a 50 lb (avec assistance si necessaire) ; rester debout pendant de longues periodes ; monter occasionnellement des echelles ; monter et descendre frequemment des escaliers (selon l'emplacement)

JOB MISSION

As part of the New Balance retail leadership team, the part-time Retail Team Lead assists with duties such as opening/closing the store, driving results and delivering a world class experience for our guests. You will lead by example through New Balance's Core Competencies.

MAJOR ACCOUNTABILITIES

Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates Be results-driven in achieving our store key performance indicators through training and development of our associates Deliver a great guest experience utilizing our GUEST service model Opening/closing the store Follow safety and reporting regulations, including proper lifting procedures

REQUIREMENTS FOR SUCCESS

2 years' retail supervisory experience preferred High school diploma or equivalent educational experience Demonstrated leadership ability Strong customer service and verbal communication skills Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays Ability to: lift 4 lbs. frequently; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while providing high levels of flexibility to associates. North American office-based associates are expected to come into the office on Wednesdays, with other occasional in-office days for in-person meetings and events as needed. Our offices are fully open and amenities are available across our North American office locations.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.