Job Description

The Systems Administrator will be responsible for the installation/configuration, operation, and maintenance of hardware and software systems that support operations of all Kitco Metals Inc. offices. This individual will serve as a system/network technical expert in day-to-day operations, assist in problem-solving efforts and projects, and develop new system and application implementations.

Responsibilities:
Serve as a Systems Administrator

• Install and maintain systems, applications, security, and network equipment
• Ensure high availability and acceptable levels of performance of critical systems
• Recommend upgrades, patches, new applications and equipment
• Set up, configure, and support internal and/or external networks
• Support environment specific hardware and software platforms
• Support end-users
• Troubleshoot system and network performance issues
• Stay current with technological developments in network-systems administration technology and recommend ways for Kitco Metals Inc. to take advantage of new technology
• 24 x 7 on call availability on a rotational basis, must be available for overtime when needed
• Other duties as assigned or required

Qualifications:

• Minimum 5 years of administration experience in a critical environment
• Experience with Windows 10, Windows Server, VMware, IIS, SharePoint, Exchange, Active Directory, MS SQL, and Microsoft 365
• Ability to install, configure, troubleshoot, and support Windows Server, MS SQL, Exchange, SharePoint, and Microsoft 365
• Experience with the following would be considered an asset(s): Networking switches, firewalls, Mitel phone system, VoIP, SAN, Linux, Apache, MySQL, Cloud Platforms
• Backup, High Availability, Disaster Recovery
• Hard-working, resourceful and customer-service oriented
• Ability to perform multiple tasks concurrently and respond to emergency situations effectively
• Ability to effectively communicate both written and verbally
• Ability to work independently and in a team
• Excellent English abilities to be able to offer support to our international offices

About Kitco Metals Inc:

Founded in 1977, Kitco Metals Inc. is headquartered in Montreal and has offices in New York and Hong Kong. Kitco is one of the largest retailers of precious metals in the world, and a specialized supplier of refining services. The company is an authorized reseller of products made by some of the most prestigious government mints. Kitco’s website, the world’s #1 precious metals reference, is visited by close to a million people every day. A leading industry innovator, Kitco was one of the first precious metal companies to offer free real-time market information applications for smart phones.