Job Description

Outlets Server

Sutton Place hotel located in the heart of downtown Vancouver is an elegant hotel boasting over 500 guest bedrooms. Our passionate front of house team pairs exquisite service and a curated beverage program with the culinary vision of Chef Alex Chen and Chef Roger Ma to deliver a truly unique Canadian dining experience. We are searching for experienced servers to join our team and assist in delivering a memorable guest experience in our restaurant at breakfast and meeting and events space.



YOU'LL BE SUPPORTED THROUGH

Training and Development:

Receive comprehensive training on menu knowledge, service techniques and the art of fine dining.

Team Collaboration:

Work closely with a dedicated team of professionals, committed to delivering exceptional experiences.

Mentorship:

Benefit from experienced mentors who will guide you in refining your hospitality skills, handling challenging situations and navigating the intricacies of food and beverage service.

Continuous Feedback:

Regular performance feedback to support your professional growth and help you excel in your role



THE IMPACT YOU'LL MAKE

Exceptional Guest Experiences:

Your attentive service and expert knowledge will contribute to creating memorable dining experiences for guests

Ambassador of Excellence:

You will embody the standards of excellence, collaborating and contributing to overall team success

Guest Satisfaction:

Your ability to anticipate and fulfil guests' needs will directly impact their satisfaction, fostering repeat business and positive recommendations

Elevated Atmosphere:

Through your impeccable service and attention to detail, you will play a pivotal role in maintaining the sophisticated and enjoyable atmosphere that defines us.



WHAT YOU'LL BE DOING



Provide exceptional dining experiences throughout our F&B outlets Maintain a thorough understanding of food and beverage served, including ingredients and preparation methods Guide guests through the menu, anticipating needs and making thoughtful recommendations Attention to detail, effective communication, team work and a polished appearance are essential to be successful Assist in other outlets as require

COMPANY BENEFITS

Benefits for full time employees (26+ hours per week)

Inclusion in weekly gratuity program

Transit discount program

Uniforms

Company Affiliate discounts:

Seasons Passes and Lift Tickets at Revelstoke Mountain

Annual discounts at Grouse Mountain

Sutton Place and Sandman Hotels Friends and Family Program

Dell Computer Discounts

Telus phone and data plans

Samsung Electronics

Serta and Sealy Mattress



This role requires the ability to move and lift up to 40 lbs. Standing, sitting or walking for extended periods of time.