Job Description

We are currently accepting applications for the position of Housekeeping Team Lead for our 2024-25 Winter Season.BenefitsComplimentary Season\'s Pass to Revelstoke Mountain Resort
Reciprocal deals on lift tickets at other local mountains
.Northland Perks Program and third-party partnership discounts for all employees.
Group Life Insurance, Extended Health, Dental, Vision Care (after 3 months of full-time service)
Matching RRSP program (after 1 year of full-time service)
Employee Assistance Program (EAP)Refer a friend or family program
.Staff Accommodation availableThe Housekeeping Team Lead delivers training to new hires, reinforcement and refresher training to all department personnel and will conduct regular daily room inspections confirming our quality standards are being maintained. This is a hands-on role, working with team members, ensuring they have the tools, training and knowledge to perform effectively. The Team Lead will be responsible for inspecting rooms to ensure they meet quality standards and are fit for guest occupation.
They will monitor staff members by performing audits of skills, on-the-job observations, and inspections to determine the need for and deliver training. They will ensure that associates are adhering to brand standards via regular quality control checks. They will develop individual development plans and on-the-job coaching, when needed, and report progress to supervisors.
They will work with department supervisors and SPH managers to understand the department\'s training needs and will recommend or assist in the design of targeted training programs.
They will provide training and rationale of the importance to stay within the department\'s budget. (i.e., abuse of supplies, overtime, unproductive time, etc.)
They will ensure associates are participating in provincial mandated programs (i.e., WHIMIS) and will evaluate and report on position training progress.
They will assume supervisory, or staff duties as needed and perform other duties as assigned by their direct reports.
This position reports directly to the Housekeeping Supervisors, Housekeeping Manager.About the Sutton Place HotelThe Sutton Place Hotel at Revelstoke Mountain Resort is a luxury 4-star hotel, located directly opposite the gondola and activities that provide experiences of a lifetime for our guests.
The Sutton Place Hotel and Revelstoke Mountain Resort (RMR) are a division of Canada\'s largest privately held hospitality company, Northland Properties Corporation (NPC), and since its inception in 2007, we have gained a reputation for endless outdoor adventure, big mountain riding and an authentic Canadian resort town. If you love to connect with people and have a passion for providing an exceptional hospitality experience, then we invite you to join our Sutton Place Family!SUMMATION:Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.
You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker.
**Applications will not be accepted via email or in person.
**We thank all applicants for their interest in Career opportunities with The Sutton Place Hotel, however, only those applicants we wish to interview will receive a reply to their application.**
**ABSOLUTELY NO PHONE CALLS PLEASE**

The Sutton Place Hotels