Job Description

Position at Cascades Casino
Job type: Full-Time Salaried
Salary Range: $52,201 - $65,251
The Gateway to Your Future
The Surveillance Technician is accountable for the installation and maintenance of surveillance equipment including surveillance cameras, digital recording systems and access control systems.
We Provide

• Full benefits package for full-time employees
• Retirement savings plan
• Exciting, supportive and fun work environment
• Family and friends discounts on travel, tech, food, beverage, and fitness
• Development and training opportunities

Key Responsibilities

• Administers, coordinates and maintains all Closed Circuit Television (CCTV) and access control equipment.
• Manages sub-contracted repairs and installations of systems and ensures value is obtained from sub-contractors.
• Configures CCTV software and customizes applications for efficient operation by Surveillance staff.
• Configures the access control system hardware and software and customizes software applications to fit the casino needs.
• Ensures the CCTV system and access control systems conform with gaming regulators requirements.
• Troubleshoots hardware and software issues pertaining to the surveillance network and provides resolutions.
• Trains Surveillance officers and other parties in the operation of CCTV and access control equipment.
• Keeps up to date on new technologies, processes, gaming regulators policies and procedures and related to job function and attends training when required.
• Consults with management and recommends security and surveillance products and technologies.

What You Bring

• 3 years experience with Closed Circuit Television (CCTV) and other security systems such as access control, camera security, and Digital Video Recorders (DVRs)
• Working knowledge of Lan/Wan Networking, user/group setup and LAN security setup
• Working knowledge of PC hardware, peripherals, installations and repairs
• Working knowledge of TCP/IP Internetworking, routing and switch management
• Working knowledge of Windows 7/XP, Microsoft Office 2003/2007/2010
• Ability to work independently with minimal supervision and to take initiative
• Proven ability to learn on the job and to stay current with new technology
• Ability to manage multiple projects and meet deadlines
• Strong interpersonal and customer service skills
• Excellent communication skills, both written and verbal, in user-friendly language
• Strong analytical and problem solving skills
• Physical ability to inspect and repair equipment on location
• Post secondary education in Information Technology or related field or equivalent experience
• Ability to obtain a gaming license via the Gaming Policy & Enforcement Branch (GPEB)
• Valid Class 5 License is required with a preferred clean driver's abstract

Working Conditions/Physical Requirements

• Traveling to various sites
• Evenings & Weekends may be required during critical projects

Why Work With Us?
Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 29 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it's like to be on a team that values your vision, skill and energy.
Get to Know Gateway
Gateway Casinos & Entertainment Limited (Gateway) is one of the largest and most diversified gaming and entertainment companies in Canada with 30+ gaming properties in British Columbia and Ontario and two additional properties in Edmonton, Alberta. Across its entire portfolio, Gateway currently employs approximately 7,000 people and features approximately 334 table games (including 27 poker tables), 13,555 slots, 91 food and beverage outlets and 561 hotel rooms. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2022, Gateway will celebrate 30 years in the business of gaming and entertainment in Canada. Additional information is available at .
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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.