Job Description

At Murphy Hospitality Group, we pride ourselves on an exceptionally high standard of quality service and products. It takes the best people to reach this higher standard of excellence. We believe in extensive training and providing our people with an excellent benefits program, competitive wages, advancement, and professional development opportunities. At MHG, its all about the people!?Prince Edward Island Brewing Co. (PEIBC)The PEI Brewing Company is one of Charlottetowns first craft breweries. We believe a great beer is made by attention to detail, the use of quality products, and staying ahead of the curve by constantly innovating.PEIBC TaproomA great beer is just part of the experience we provide at our brewery. Our Taproom is a key part of our business - a place where our guests experience amazing food, exciting events, fun games, trendy apparel, and most importantly our exceptional beverages, their history and our process.Taproom SupervisorThe Taproom Supervisor makes sure all elements of a great experience are combined for our guests. The Taproom Supervisor will be responsible for assisting the Taproom to reach its objectives by organizing and supervising staff and monitoring guest experience. The Taproom Supervisor will ensure that we are creating memorable experiences and the guest service we provide is exceptional!As Taproom Supervisor, You Will

• Maintain high level of guest service
• Maintain a healthy, fun environment for all team members, emphasizing teamwork
• Ensure opening and closing duties are being completed
• Ensure key duties are being assigned and completed
• Assist to develop new ideas, processes and procedures as required
• Assist to ensure current processes and procedures are being maintained (e.g. keg rentals, licensees)
• Ensure inventory is completed accurately and on-time (e.g. Cans, Bottles, Clothing, etc.)
• Place orders for any products or supplies that are required
• Train new team members on Taproom structure and processes
• Deal with guest issues and complaints, ensuring all guests leave having a great experience
• Actively assist and contribute to service as required (e.g. assist running food, etc.)
• Ensure Taproom guidelines, standards and policies are adhered to
• Supervise and motivate team members to ensure we are providing great guest experiences
• Other duties as assigned

• Able to confidently handle many different types of people and situations
• Someone who exhibits solid judgement in all situations
• Ability to multitask in a fast-paced environment, balancing different priorities and duties
• A positive, goal-oriented individual with a desire for personal and professional development
• Action oriented, able to take initiative and lead as required
• Exhibit the willingness to learn and adapt on the fly
• A genuine care for guest service and the hospitality industry

• Applicants must possess a minimum of 2-3 years restaurant experience
• Working knowledge of Microsoft Office (e.g. Excel, etc.) and Point of Sale systems
• Previous leadership/supervisory experience an asset

• Competitive wages
• Health, vision and dental benefits
• Growth and professional development opportunities
• MHG Fitness and Wellness Opportunities
• Discounts to local shops and restaurants

Murphy Hospitality Group