Job Description

JOB SUMMARY

Reporting to the Manager, Facilities Operations, the Supervisor, Facilities Services (Mechanical and Architecture) is responsible for the oversight of building systems, infrastructure, and maintenance operations across CHEO's facilities. The Supervisor ensures the safe, reliable, and efficient delivery of services that support core operations, patient care, and organizational continuity and compliance.

Working within a multidisciplinary environment, the Supervisor leads a team of unionized skilled trades staff including carpenters, plumbers, a millwright, a steamfitter, and a painter/locksmith and coordinates external service providers to deliver planned and reactive maintenance, support capital projects, and uphold compliance with applicable codes, standards, and internal policies.

Within the Mechanical and Architectural portfolio, the Supervisor is responsible for overseeing the building envelope, plumbing, hydronic and utility systems, medical gases, millwork, doors, locks, security hardware, and associated infrastructure. The Supervisor manages inventory, enhances the use of the computerized maintenance management system (CMMS) and works closely with hospital stakeholders to ensure a safe, functional, and compliant environment.

This full-time, on-site Supervisor holds a strong understanding of facilities operations, asset management, and stakeholder engagement, with the ability to adapt to evolving technologies, regulatory frameworks, and organizational priorities.

POSITION SUMMARY

Operations Oversight:

Manage daily operations of building systems, service requests and preventive maintenance (PM) through the computerized maintenance management system (CMMS), ensuring safe, reliable and efficient performance. Utilize CMMS and other tools to prioritize work orders, track tasks, and optimize workflows. Coordinate planned shutdowns and urgent repairs with stakeholders to minimize impact on patient care and operational disruptions. Conduct daily inspections of facilities to identify hazards, malfunctions, and service deficiencies, initiating timely corrective actions. Collaborate with internal department to align facility operations with organizational needs and priorities. Ensure all operations meet healthcare codes and standards (OBC, OHSA, ESA, CSA, TIA, TSSA, Infection Control) and drive improvements in compliance, comfort, and sustainability. Oversee the upkeep of the building envelope, finishes, doors, plumbing, hydronic system, medical gases, and utilities.

Maintenance, Reliability and Safety:

Develop and implement preventive and corrective maintenance programs to maintain system reliability and reduce downtime. Investigate system failures and service interruptions, applying root cause analysis, and preventative or corrective actions. Maintain accurate records of assets, inspections, certifications, and service histories in CMMS to support compliance, planning, and operational optimization. Leverage data and analytics to support predictive maintenance and operational optimization. Monitor shops and storage area, maintaining inventory of tools, parts, and materials to support daily operations and maintenance. Execute preventative maintenance programs on plumbing, hydronic, domestic water, hot water, steam, natural gas, and medical gas systems, as well as architectural finishes. Conduct and coordinate water quality testing (domestic water, cooling towers, humidifiers, boilers) to meet CSA and infection control requirements. Ensure emergency preparedness and business continuity for critical utilities and medical gas systems. Ensure all work is performed in accordance with occupational health and safety regulations, infection control protocols, and environmental standards.

Contract, Service Providers, & Project Support:

Develop scopes of work, obtain quotes, and oversee contract execution and performance to ensure quality and compliance. Support capital projects through design review, commissioning oversight, and new systems integration into operations. Liaise with consultants, vendors, contractors, and stakeholders to facilitate project delivery and minimize disruption during shutdown. Monitor service provider performance and address deficiencies or service level gaps through corrective action and reporting. Contribute to sustainability initiative and lifecycle planning by aligning operations with environmental goals and asset strategies. Review and provide input on as-built documentation and single-line diagrams for accuracy, maintainability, and accessibility.

Leadership and Team Administration:

Supervise and coach unionized skilled trades staff in Mechanical and Architecture, fostering a culture of accountability, safety, compliance, and continuous improvement. Deliver training and mentorship to build team capability in technical, safety, and compliance area. Lead daily briefings, toolbox talks and shift handovers to communicate priorities, reinforce safety and standard operating procedures. Manage staff performance through regular feedback, evaluations, and corrective actions, as required. Promote collaboration across teams and departments to ensure seamless service delivery and operational readiness.

QUALIFICATIONS

Level 1 Criminal Record Check and remain compliant (Essential) College diploma in a technical discipline with Mechanical, Building systems, or Facilities Management with seven (7+) years of related experience, OR Certificate of qualification (Red Seal) from Skilled Trades Ontario with ten (10+) years of related experience. (Essential) Minimum five (5+) years of hands-on facilities operations and maintenance experience. (Essential) Hands-on proficiency in plumbing, hydronic, utilities, elevators, alarm systems, and architectural maintenance. (Essential) Valid driver's license and ability to travel between CHEO community sites as required. (Essential) Minimum Five (5+) years in a supervisory experience in a unionized environment. (Preferred) Background in healthcare or other large institutional facilities. (Preferred) Coursework in Energy or Facility Management (e.g., CEM, CEA, CSBO, CBCP, FMP, CFM) (Preferred) Strong leadership, communication, and organizational skills. (Essential) Ability to read and interpret technical documentation including drawings, schematics, and single-line diagrams and manage operational workflows. (Essential) Knowledge of applicable codes, standards, and regulatory requirements including CSA, Ontario Building Code, Ontario Fire Code, and OHSA. (Essential) Experience coordinating contractors and managing projects in operational environments (Essential) Proficiency with CMMS (MRI Angus), Microsoft Office, AutoCAD, and reporting tools (e.g., Power BI). (Preferred) Demonstrated ability to apply preventive maintenance programs, root cause analysis, and data analytics to optimize performance. (Preferred) Ability to support system and equipment upgrades, replacements, and architectural projects through commissioning and handover. (Preferred) Bilingualism (English/French) (Preferred)

Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested.

Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at

TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

CHEO is committed to providing a safe environment for staff, patients, and visitors. Consistent with that commitment, all applicants must be fully vaccinated against COVID-19 to be considered for any staff or volunteer opportunities. Applicants are also strongly encouraged to receive their COVID-19 booster shots when eligible to protect against the spread of COVID-19. Upon hiring, presentation of government issued documentation confirming full vaccination must be provided, or?presentation of supporting documentation of a valid medical contraindication or other reasonable consideration pursuant to the Ontario Human Rights Code.

We thank all those who apply, however, only those to be interviewed will be contacted.

Job Type: Full-time

Pay: $43.08-$50.70 per hour

Expected hours: 37.5 per week

Work Location: In person