Job Description

JOB SUMMARY

Reporting to the Director of Facilities Maintenance and Operations, the Manager, Property Technology & Assets oversees planning, integration, and performance of CHEO's base building systems and supporting technologies across the facility lifecycle, from design and construction to commissioning, handover, and operational readiness.

This leadership role ensures that core base building systems--including mechanical, electrical, fire and life safety, plumbing, architectural, and digital platforms--are aligned, maintained, and optimized. The Manager leads the enhancement of asset management tools (e.g., CMMS), maintains the asset registry, and delivers business intelligence reporting to support data-driven operations, capital planning, and compliance readiness. Working cross-functionally, the Manager supports commissioning, compliance readiness, lifecycle renewal strategies, and asset-based service planning.

This is a full-time, on-site position based in Ottawa.

POSITION SUMMARY

Base Building Standards and Systems Leadership:

Develop and enforce base-building standards, design guidelines, operational frameworks for mechanical, electrical, and plumbing (MEP) systems, including BAS/BMS, HVAC, Fire and Life Safety, access controls, elevators, isolation rooms, and other core infrastructure. Monitor emerging technology trends and ensure alignment with organizational goals and regulatory requirements. Conduct facility condition audits and site assessments, establish controls to ensure compliance with relevant regulations, industry standards, and best practices. Maintain up to date as-built documentation, single-line diagrams, and O&M manuals to support planning, troubleshooting, and compliance efforts.

Capital Project Support and Commissioning:

Analyze trends, forecast replacement needs, and contribute to capital planning processes. Act as Subject Matter Expert throughout project design, construction, and commissioning, supporting progressive design reviews (33%, 66%, 99%, and 100%) and ensuring compliance with base building standards and manual. Provide full life cycle support to the project team, craft requirements, participate in RFX/BID, guide contractors/consultants, and remediate complex problems. Collaborate with internal teams to lead commissioning and handover to ensure systems readiness, reliability, scalability, and user adoption. Contribute to compliance verification and occupancy readiness by aligning system delivery with regulatory and operational benchmarks.

Operations, Maintenance, and Reliability:

Coordinate readiness documentation, system manuals, and technical onboarding of operations staff. Manage as-built documentation, ensuring accurate drawings and system records. Provide asset-level data insights to support preventive maintenance planning and compliance verification. Coordinate with responsible supervisors and managers for implementation. Act as technical liaison across departments, ensuring system readiness and support during onboarding. Develop and deliver training programs to ensure staff can use technology systems effectively, perform maintenance, meet compliance, and interpret operational data. Lead change management efforts and coordinate compliance-related activities alongside designated managers and teams.

Asset Management and Business Intelligence

Own the asset registry and ensure all systems are accurately recorded and maintained across all facility systems. Manage asset lifecycle tools (e.g., CMMS), including ongoing configuration, standardization, and reporting of work orders and service request tools. Generate and deliver business intelligence (BI) dashboards, SLA reports, and capital forecasting inputs that support long-term asset strategy. Align asset insights with capital planning, maintenance schedules, and organizational priorities.

Innovation and System Optimization:

Lead evaluation, deployment, and integration of new technologies and innovations, and contribute to the roadmap development. Ensure all building systems are current, secure, and operating efficiently. Coordinate upgrades to system applications as required. Oversee lifecycle and retro-commissioning strategies to improve operational efficiency and reduce long-term costs. Develop and enforce data management protocols to maintain data integrity. Oversee system acquisition, deployment, integration, and maintenance, ensuring continuity between data, reports, and supporting infrastructure. Analyze operational data, translate findings into actionable insights, and present a roadmap to leadership to support decision making and continuous improvements.

Vendor and Stakeholder Management:

Collaborate with OEMs, consultants, contractors, and service providers to develop solution architectures and technical requirements, ensuring high-quality service delivery and responsive support. Partner with the facility, IT, IPAC, and clinical operation teams to ensure systems alignment with operational needs and KPIs. Manage procurement activities, including negotiating master service agreements and managing vendor relationships for the standardized systems while ensuring compliance with CHEO policies. Manage vendor performance, ensuring adherence to service contracts, response expectations, and technical specifications. Support compliance and incident tracking in collaboration with internal partners.

Leadership & Team Development:

Lead assigned facility operations initiatives and manage associated budgets to ensure timely, on-budget delivery. Hire, supervise, coach, and conduct performance evaluations for technical staff while fostering a culture of safety, collaboration, and continuous improvement. Promote staff development, compliance readiness, and interdepartmental communication. Foster a collaborative and accountable team culture aligned with CHEO values.

QUALIFICATIONS

Level 1 Criminal Record Check and remain compliant (Essential) Bachelor's degree in engineering, technology, project management, or related fields. (Essential) Minimum five (5+) years of progressive experience in property technology, consulting, building systems, or facility operations. (Essential) Professional Engineer (PEng), Facilities Management Professional (FMP), or Project Management Professional (PMP) accreditation (Preferred) Experience in translating, documenting, and presenting complex technical requirements and standard operating procedures.(Essential) Proficiency in Microsoft Office, collaboration/project management, and presentation tools (Essential) Experience in translating, documenting, and presenting complex technical requirements and standard operating procedures (Essential) Experience with CMMS (Computerized Maintenance Management System), asset management platforms, and data-driven maintenance planning (Preferred) Strong understanding of property technology such as BAS/BMS, lighting, fire life safety, CCTV, access controls, elevators, metering, networking infrastructure, and smart building solutions. (Essential) Strong communication, organizational, analytical, and problem-solving skills (Essential) Ability to stay current with emerging technologies and industry best practices (Essential) Capable of managing competing priorities and leading through complexity (Essential) Experience balancing urgent operational needs with long-term strategic planning in a fast-paced environment (Essential) Highly organized, results-oriented, detail-focused, and able to operate with a strong sense of urgency (Essential) Familiarity with cybersecurity, IT/OT convergence practices, and data reporting (Power BI) (Preferred) Bilingualism (English and French) (Preferred)

Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested.

Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at

TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

CHEO is committed to providing a safe environment for staff, patients, and visitors. Consistent with that commitment, all applicants must be fully vaccinated against COVID-19 to be considered for any staff or volunteer opportunities. Applicants are also strongly encouraged to receive their COVID-19 booster shots when eligible to protect against the spread of COVID-19. Upon hiring, presentation of government issued documentation confirming full vaccination must be provided, or?presentation of supporting documentation of a valid medical contraindication or other reasonable consideration pursuant to the Ontario Human Rights Code.

We thank all those who apply, however, only those to be interviewed will be contacted.

Job Types: Full-time, Permanent

Pay: $55.78-$65.63 per hour

Expected hours: 37.5 per week

Benefits:

Company events Company pension Dental care Employee assistance program Extended health care Life insurance On-site gym On-site parking Paid time off Relocation assistance Vision care Wellness program
Schedule:

Monday to Friday
Work Location: In person