Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced solutions include Internet, Mobile, TV, Telephone, Security and Automation, Data Communications and exclusive locally produced programming on Eastlink Community TV.
We embrace diversity, inclusion, equity and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.
Responsibilities:
Network monitoring
MPLS / High Speed Internet (Core and Access layer)
Support group coordination. (Tiered support and Field Operations)
Simulcast broadcast duties
Escalation procedures.
Requirements:
Professional Communications \xe2\x80\x93 Strong written and verbal communications skills.
LAN/WAN Network support experience an asset
CCNP or CCNA Cisco certification preferred
Strong analytical trouble shooting skills
Familiarity with routing & switching networks
Strong organizational skills and able to multi-task
Proficient in MS Word & Excel
Why Choose Eastlink?
Eastlink operates in a culture of continuous improvement through listening, learning and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team \xe2\x80\x9con the ground\xe2\x80\x9d not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.
Get your career started with us and stay with us, your journey begins here!
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