Job Description

Full-Time Store Manager

Musicworks Canada

Multiple Locations Across AB & BC

Job Type:

Full-Time

Schedule:

Weekdays & Weekends (as required)

About Musicworks Canada

Musicworks Canada is one of the largest and fastest-growing brand of music centered academy in Canada. We are committed to delivering exceptional learning experiences while upholding strong operational standards across all locations. Our mission is to foster a love of music and provide high-quality educational programs in a professional, welcoming environment.

Position Overview

We are seeking a highly organized, results-driven

Full-Time Store Manager

to lead daily operations, supervise staff, and ensure full compliance with company Standard Operating Procedures (SOP). This role is essential to maintaining operational excellence and delivering exceptional customer and student experiences.

Key ResponsibilitiesOperational Management

Oversee daily store operations following SOP guidelines Ensure store readiness, cleanliness, and maintenance Monitor inventory and manage stock levels Ensure smooth opening, closing, and shift procedures

Staff Supervision & Training

Train, mentor, and supervise front desk staff and instructors Monitor employee performance and provide coaching Create staff schedules and ensure appropriate coverage

Customer & Student Experience

Maintain a high standard of service for students and parents Oversee registration, scheduling, and billing processes Handle escalations and resolve customer concerns professionally

Sales & Financial Management

Monitor POS transactions and ensure accurate cash handling Oversee invoicing, payments, and financial reporting Track sales performance and implement strategies to meet targets

Deliverables

Daily End-of-Day (EOD) reports Weekly operational summaries Monthly performance reports including revenue, expenses, staff metrics, and customer feedback

Qualifications

Required:

Strong leadership, communication, and problem-solving skills Ability to manage multiple priorities in a fast-paced environment Proficiency with digital tools and administrative systems

Assets:

Experience in administrative, retail, receptionist, or customer service roles Familiarity with Microsoft 365 Products, Apps, and Services Experience in education, music, or related fields

What We Offer

Competitive compensation Opportunities for professional growth Supportive corporate team and ongoing training A dynamic, music-focused work environment

How to Apply

Please submit your

resume

through Indeed or email it directly to

info@musicworkscanada.com

. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Types: Full-time, Part-time, Fixed term contract

Pay: $15.00-$20.00 per hour

Benefits:

Store discount
Work Location: In person