Job Description

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 12 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we\'re so much more than a distribution company. We\'ve automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.

At McKesson Canada, you\xe2\x80\x99ll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that\xe2\x80\x99s vital to us all.

Job Summary

Reporting to the Technical Product Owner \xe2\x80\x93 Biopharma and Provider Solutions (BPS) the Senior Technical Product Analyst, Patient Support Program Applications will be responsible for the successful documentation and implementation of business-defined product features within our Biopharma and Provider Solutions Applications. You will leverage your deep technical and domain knowledge to effectively collaborate with business and technical stakeholders on solution design, then translate those business requirements into technical ones. Once a solution approach is chosen, this role is responsible for guiding offshore development team members in their implementation of the solution. This takes the form of technical documentation (User Stories, UI/UX Diagrams, wireframes/mock-ups, etc.), hands-on mentoring, and participation in an Agile SDLC.

This role is vital in ensuring that business opportunities are realized effectively in our custom software solutions and is the key link between our business, PMO and technology teams.

While this role is an individual contributor (non-management), there is a great deal of leadership and professionalism required to engage and guide a wide array of business and technology stakeholders. As such, strong written and verbal communication skills are critical to the role. You must be able to get information across effectively to audiences of differing technical capabilities with different backgrounds.

While initially this role will focus on areas of a candidate\xe2\x80\x99s strength and experience, there is great opportunity to learn new domains within BPS and take a role in leading the evolution of those associated applications.

Section A - Responsibilities

Act as a general subject matter expert providing consultation and guidance to business and technology teams.

Work with business partners to design and document effective software solutions.

Translate business requirements and change requests into user stories in Jira.

Support and guide members of an offshore development team, helping them understand the business domain and best practices within bespoke applications.

Validate user stories, ensuring features are developed correctly from a feature accuracy standpoint.

Support data transition and feature design activities by performing data mapping and creating ad-hoc documents to support design decisions.

Champion the ongoing definition and oversight of Privacy and Compliance best practices with internal and offshore team members.

Participate in definition and evolution of SDLC best practices.

Section B - Position Requirements

Bachelor\xe2\x80\x99s degree or College Diploma in Computer Science or related field.

3+ years designing technology solutions within the specialty health space, particularly Patient Support Program Operations.

5+ years working within the Canadian Health Care Domain.

3+ years working in a large corporate enterprise technology environment.

Data modelling experience and moderate SQL skills.

Proven UI/UX design skills.

Strong written and verbal communicator.

Broad understanding of modern and legacy technology solution approaches.

Able to express ideas clearly and concisely in appropriate media (ppt, visio, word, excel, etc)

Knowledge of current IT Privacy, Compliance, and Information Security concerns.

Can apply an adaptable and creative mindset to solution and workflow approaches to achieve desired results.

Strong business value focus.

Experience working in an Agile work environment, with exposure to Scrum and Kanban methodologies.

Experience working with Agile project management tools, preferably Confluence and Jira.

Experience providing services for Pharmaceutical Manufacturers.

A strong understanding of the Canadian Health Care Regulatory Landscape.

Experience working with an offshore Managed Service Provider.

Cloud Platform experience (Azure preferred).

Experience with applications running in a Citrix / Virtualized environment.

Experience with Telephony Systems, especially five9.

Six Sigma Belt(s) earned.

Knowledge of Pharmacy Operations, ideally specializing in Specialty Drug Dispensing.

Knowledge of Infusion/Injection Clinic Operations.

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At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That\xe2\x80\x99s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, please

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

$82,800 - $138,000

McKesson is an Equal Opportunity employer.

The material contained herein is provided for informational purpose only. All open jobs offered by McKesson on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.

The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links. While McKesson attempts to update this site on a timely basis, the information is effective only as of the time and date of posting.

McKesson is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals and will accommodate applicants\' needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.

The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.

Current employees must apply through internal career site.

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