Job Description

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

At Home



The Opportunity

The Intelligence & Technical Analyst, Intelligence (\xe2\x80\x9cSr. Analyst\xe2\x80\x9d) is responsible for performing sophisticated data mining, analysis and research and preparing intelligence reports for use by the Bank Investigative Services on pattern recognition and identification of financial crime trends to reduce exposure is also a requirement. The Sr. Analyst is required to correspond with partners specific to financial and cybercrime intelligence through technical dashboards. As a Sr. Analyst, this role works with the Director, Bank Investigative Services and will have superior working relationships with Bank departments which support Investigative Services\' directive within the Bank.

Responsibilities

Financial Crime Intelligence

Understand and seek out sources for financial crime intelligence that complements the Bank Investigative Services strategy and directive for financial crime disruption

Consult with financial crime intelligence partners within other Financial Institutions and/or Law Enforcement to ensure timely useful intelligence

Perform quantitative and qualitative assessments on those sources to validate the integrity of the data sets received

Evaluate the intelligence received to resolve if immediate and/or remedial action needs to be taken to protect the Bank and its customers

Data & Reporting Analyst

Research, organize, analyze, assess and integrate information for investigative and intelligence purposes

Proficient in data manipulation practices using available internal and external data repositories

Sophisticated database skills and computer programming

Financial crime reporting evidenced through investigative dashboards

Project Support

Support key projects and provide guidance to Bank partners for initiatives

Act as a representative of Bank Investigative Services ensuring timely and flawless data flow

Understand how data is used, sourced and accessibility of the data

How will you create impact:

The Intelligence Analyst uses exceptional technical skills and the ability to understand and source financial crime threats to assist in the disruption of financial crime at the Bank. Demonstrating versatility and adaptability the Intelligence Analyst creates and prepares technical dashboards, guiding the investigative directive and capitalizes on opportunities to seek out all-source intelligence.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

7+ years professional experience in Bank Risk, Fraud/Security or Anti-Money Laundering function specific to financial crime data analytics and reporting

University degree, community college diploma or equivalent work experience in financial crime intelligence, risk analytics or technical analytics

Sophisticated database, intelligence analytics and computer programming skills complimenting deep technical knowledge of computer operating networks

Demonstrable ability to fit into multi-discipline team, integrating into an investigative team approach

Thorough knowledge of Canadian financial industry, supporting systems and processes

Proven knowledge of PIPEDA, AMLATF, other regulations relating to Canadian financial services

Possesses highest ethical standards and experience working with sensitive and confidential information

High attention to detail, ability to handle and prioritize numerous tasks and adapt swiftly to changing business needs to meet deadlines

Sophisticated OSINT research skills

Effective verbal and written communication skills

Bilingualism an asset

What can we offer:

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging pursuit of following passions and learning new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment:

• Values-first culture

We lead with our Values every day and bring them to life together. * Boundless opportunity

We create opportunities to learn and grow at every career! * Continuous innovation

We invite you to help redefine the future of financial services. * Delivering the promise of Diversity, Equity and Inclusion

We foster an inclusive workplace where everyone thrives! * Championing Corporate Citizenship

We build a business that benefits all partners and has a positive social and environmental impact.

#LI-Remote

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as \xe2\x80\x98MFC\xe2\x80\x99 on the Toronto, New York, and the Philippine stock exchanges, and under \xe2\x80\x98945\xe2\x80\x99 in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location CAN, Ontario - Full Time Remote

Salary range is expected to be between $55,125.00 CAD - $91,875.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

Manulife