Job Description

Job Details

What you will do

The BSNA Commercial Application Delivery Lead is part of a dynamic global team with a responsibility to deliver enterprise-scale commercial capabilities supporting the JCI HVAC, Fire, Security, and Building Controls businesses. The position offers a successful candidate the opportunity to contribute to JCI's digital transformation, strengthen commercial capabilities, and enhance customer experience.

How you will do it

Provide technical leadership and innovation in support of developing commercial capability and application technology strategic advancement roadmaps

Plan application delivery activities including creation of resource, duration, and cost estimates

Complete application design, build, test, and deploy activities on-time, within budget, and with high quality

Lead and manage technical delivery resources to fulfill commitments

Lead technical reviews, peer reviews, and feedback cycles

Mitigate technical risks and resolve technical issues associated with application delivery

Prepare work and resource plans for each phase of an application delivery project

Ensure all the right technical teams have been involved in the end-to-end delivery cycle

Communicate with stakeholders to manage scope of applications

Drive continuous improvement of deliverables to meet Definition of Done (DoD)

Ensure application knowledge transfer to IT operations support teams

Foster a culture of technical discipline, craftsmanship and innovation

Manage team performance metrics in the Application Lifecycle Management (ALM) tool (Jira)

Leverage waterfall, hybrid, and Agile methodologies as required to deliver applications

Drive continuous improvement and accountability amongst team members

Manage resolution of interpersonal conflicts and issues to keep team focused on delivery to objectives

Support management of the requirements backlog and foster focus on highest priorities

What we look for

Bachelor's degree in Information Technology, Computer Science, Engineering, or relevant business field

Experience defining and delivering enterprise-scalable applications

Experience in Customer Relationship Management (CRM), lead management, campaign management, account management, opportunity management, Configure Price Quote (CPQ) processes, e-Commerce, subscription management, data management and analytics, and sales incentive compensation processes

Experience with sales enablement technologies (examples: Salesforce CRM and Oracle CPQ)

Experience in systems integration technologies (example: Salesforce MuleSoft)

Experience managing application development teams using established software development lifecycle methodologies (waterfall, hybrid, and Agile)

Passion for transforming businesses through technology

Proven ability to rapidly learn new technologies

Strong interpersonal, communication and presentation skills (written and verbal)

Canada Diversity Statement

Information obtained from the questions below will allow Johnson Controls to track the diversity of our applicants, employee training opportunities, promotions and employee retention in order to identify and remove barriers to employment and advancement. With your consent, you may also be contacted by the employment equity officer to get your opinions about Employment Equity (EE) Programs.

You have the right to review, correct, or change information relating to you at any time and you can be assured that the information will not be used for unauthorized purposes.

Please note that a person may belong to more than one designated group.

Your response to the self-identification questionnaire below is voluntary. It is however mandatory to answer the questions, even if you choose not to provide the information.

The responses that you provide on this form will be confidentially retained for statistical purposes.

This survey is available in alternative formats. Please do not hesitate to request.

Persons with disabilities are those that have a long-term or recurring physical, mental, sensory, psychiatric or learning impairment and who consider themselves to be disadvantaged in employment by reason of that impairment, or believe that an employer or potential employer is likely to consider them to be disadvantaged in employment by reason of that impairment. This also includes persons whose functional limitations owing to their impairment have been accommodated in their current job or workplace.

An Aboriginal person is a North American Indian, Metis, or Inuit and/or a Treaty Indian or a Registered Indian and/or member of an Indian Band/First Nation.

Members of visible minorities are persons, other than Aboriginal peoples, who are non-Caucasian in race or non-white in colour, regardless of birthplace.