Job Description

Job Overview

We are seeking a dedicated and experienced Spa Manager to oversee the daily operations of our spa facility. The ideal candidate will possess strong leadership skills, a passion for wellness, and a commitment to providing exceptional customer service. As the Spa Manager, you will be responsible for ensuring a serene and inviting atmosphere for our clients while managing staff, services, and overall spa performance.

Responsibilities

Oversee daily operations of the spa, ensuring a high standard of service and cleanliness. Manage and train staff, fostering a positive work environment that encourages professional growth. Develop and implement spa policies, procedures, and protocols to enhance customer experience. Monitor inventory levels and order supplies as needed to maintain operational efficiency. Create and manage staff schedules to ensure adequate coverage during peak times. Handle customer inquiries, feedback, and complaints in a professional manner. Collaborate with marketing teams to promote spa services and special offers. Ensure compliance with health and safety regulations as well as industry standards.

Skills

Strong leadership and team management abilities. Excellent communication skills, both verbal and written. Proficient in spa management software and basic computer applications. Knowledge of spa treatments, wellness practices, and customer service excellence. Ability to multitask effectively in a fast-paced environment. Strong problem-solving skills with attention to detail. A passion for health, wellness, and beauty industry trends.
Join our team as a Spa Manager where you can make a difference in the lives of our clients while leading a dedicated team in an inspiring environment.

Job Types: Full-time, Permanent

Pay: $20.00-$24.67 per hour

Additional pay:

Commission pay
Benefits:

Flexible schedule On-site parking
Schedule:

Monday to Friday Weekends as needed
Work Location: In person

Expected start date: 2025-06-02