Spa Front Desk Concierge /spa Receptionist
Thornhill, ON, Canada
Job Description
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Tsingtao is a high quality, award wining and well established professional massage spa located in Unionville, looking for receptionists to join our front desk team. Excellent clientele, flexible working hours, friendly co-workers, convenient location. Job duty includes:
- Be the first point of contact & greeting our guests
- Receiving calls, replying to voicemails, missed calls and email etc.
- Making appointments & confirming reservation
- Educating client in regards to different services
- Processing payments and receipts
- Organizing files and stocks
- Providing refreshments
- Resolving guest challenges, utilizing support from the Spa Manager when necessary
- Other duties, but not limited to: Laundry, Basic Cleaning & maintenance, Social Media, Coordinating with spa managers with daily work, and other administrative duties as required.
- 1 year minimum experience as a receptionist or related experience
- Excellent level of customer service skills in professional and friendly working environment
- Strong organization, communication and multitask skills in busy environment
- Fluent in English, Mandarin speaking is an asset
- Well presented (Smile, Hair and Makeup)
- be willing to be trained and learn about the standard procedures and services in spa
- Be punctuated and have reliable transportation.
- Peaceful working atmosphere, which can be busy at times.
- Work with friendly health care professionals, who appreciate you as a member on board
- provide full training for high-end spa customer service skills, & great opportunity to grow within the company
- Afternoon shift
- Day shift
- Morning shift
- Secondary School (preferred)
- any other language (required)
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Job Detail
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Job IdJD2309104
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationThornhill, ON, Canada
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EducationNot mentioned