Job Description

Exciting news! A fantastic job opportunity as a

Spa Coordinator

has just opened up in Delta at the

Severine Spa

, Delta Hotel Vancouver Delta! We believe in taking care of our people, so they will take care of our guests.


We are looking for someone to build connections with our guests, by understanding and exceeding their expectations.

Job Summary:

We are seeking a friendly and organized

Spa Coordinator

to oversee the daily operations of our luxury spa. This role is responsible for providing exceptional guest service, managing appointments, and ensuring a seamless spa experience. The ideal candidate will have strong communication skills, a passion for wellness, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

Greet guests warmly and assist with check-in, check-out, and service inquiries. Schedule and manage spa appointments, ensuring efficient booking and staff coordination. Provide detailed information about spa treatments, packages, and promotions. Handle guest concerns or requests with professionalism and efficiency. Process payments, maintain accurate records, and manage daily cash handling. Maintain a clean, welcoming, and relaxing spa environment. Monitor inventory levels for spa products and assist with ordering supplies. Collaborate with spa therapists and hotel departments to ensure seamless operations. Uphold spa policies, hygiene standards, and safety protocols. Assist with marketing efforts, including promoting spa services and special offers.

Qualifications and Attributes:

Previous experience in a spa, salon, hospitality, or customer service role preferred. Strong communication and interpersonal skills with a guest-first attitude. Ability to multitask and stay organized in a fast-paced environment. Proficiency in appointment scheduling systems and basic administrative tasks. Knowledge of spa treatments and wellness services is an asset. Flexible availability, including weekends and holidays.

What We Offer...

Competitive starting wages with commissions on retail sales Extended Health and Dental Benefits, & Work Perks On the job training and uniforms are provided. A collaborative team environment with potential to grow within the organization Leadership team that fosters a positive work culture, who will support you rather than boss you Regular team functions, Monthly employee appreciation celebrations to celebrate our most valuable assets (our people), and an associate breakroom with Free Coffee/Tea * Marriott Employee Room Discounts and Employee Discounts on F&B are available when you travel to any one of our 9000 hotel destinations worldwide