Job Description

SOS Coordinator
Banner:

LOWE\'S

Entity:

LOWE\'S - 82633 - Scarborough

City:

Scarborough

Province:

Ontario

Job Status:

Full Time

Job Category:

Administration

Closing Date:

05/06/2023

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By joining the RONA family, you\'ll enjoy many benefits, such as:

An inclusive and safe working environment
Promotion of work-life balance
Exclusive employee discounts
Benefits: insurance (certain conditions apply), annual salary review, etc.
Opportunities for advancement within the company
An employer that\'s involved in the community
Teamwork and ongoing training
A comprehensive training program for all new hires
A student incentive program
And much more!

At RONA, over 26,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service some 450 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA, Lowe\'s, Reno-Depot, and Dick\'s Lumber banners are always looking for dedicated employees to help meet the needs of all DIYers and contractors.

You\'ve got the talent? We\'ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You\'ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So if you\'re looking to do what you love, we could be perfect for each other.

Our expectations:

The primary function of the Coordinator, Credit SOS is to support Lowe\'s Canada credit and warranty program activities. This includes managing business and corporate credit services, processing customer credit applications and transactions, training associates on credit policies and procedures, maintaining adequate supplies of credit card materials and signage, organizing promotions to meet budgeted goals, and reviewing and completing all Lowe\'s Canada system tasks.

Your role:

Store completed applications according to credit policies and ensure new credit applications are adequately completed

Greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service
Monitor stores for potential security risks and adhere to loss prevention safety requirements
Complete all other duties as assigned

The qualifications we are looking for:

Ability to read, write, and perform basic arithmetic (addition, subtraction)
At least 6 months of experience promoting, administering, and training employees on credit and Special Order Sales programs, including maintaining current credit / Special Order Sales signage
At least 6 months of experience reviewing and/or reconciling in store reports, completing audits in the store, and sharing pertinent information with the management team or other store employees
At least 6 months of experience communicating with vendors OR customers regarding returns, payments, or contract fulfillment
Ability to lift up to 25 pounds without assistance

The masculine generic is used without discrimination and only in order to simplify the text. Rona Inc. is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other status protected by law.

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Lowe\'s

A part of the RONA network, Lowe\'s is an experience-based home improvement retailer focused on helping customers maintain and improve their home through superior customer service, tailored support, and a unique product offering. Lowe\'s operates...

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