who we are lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we\'re in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
responsibilities
Welcome and assist employees, couriers and vendors to/in the mail room
Maintain the cleanliness, organization and order of the mail room
Receive and ship all mail constantly creating processes to accommodate our rapid growth
Maintains clear and concise routines for all shipping & receiving packages with expedience and accuracy
Establish and maintain strong process and procedures for all office shipping & receiving to ensure accuracy
Accountable for performing department audits on monthly and quarterly cycles
Coordinates all delivery processes and procedures to ensure consistent timely pick up
Acts as the resident \xe2\x80\x98expert\xe2\x80\x99 on all customs requirements, shipping declarations and packaging specifications
Liaises\xe2\x80\xafwith employees to provide\xe2\x80\xafsupport and guidance on shipping-related procedures\xe2\x80\xafand queries
Maintain a safe and secure work environment
Coordinates Remote Pick Up Process with vendors within Canada, US and Internationally
Update and uphold all shipping & receiving information on our internal communication sites
Work cross-functionally with, but not limited to, logistics, technology and product teams
Provides couriers with documentation for delivery exceptions and customs clearance
Manage and order shipping supplies and any equipment as necessary
Complete special projects as assigned
qualifications
Minimum one year of experience in shipping & receiving
Consistent lifting (max 50 lbs.)
Excellent communication skills - verbal and written
Extraordinary guest service, organizational and time management skills\xe2\x80\xaf
Ability to handle multiple tasks in a\xe2\x80\xaffast-paced\xe2\x80\xafchanging environment
High attention to detail and task orientation with an ability to problem solve and be a team player
Strong analytical and problem solving skills
Knowledge of creating and understand shipping documents
Able to observe and maintain the utmost confidentiality
Strong Microsoft Office skills
must haves
Acknowledge the presence of choice in every moment and take personal responsibility for your life.
Possess an entrepreneurial spirit and continuously innovate to achieve great results.
Communicate with honesty and kindness and create the space for others to do the same.
Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
Foster connection by putting people first and building trusting relationships.
Integrate fun and joy as a way of being and working, aka doesn\xe2\x80\x99t take yourself too seriously.
Compensation and Benefits Package
At lululemon, investing in our people is a top priority. We believe that when life works, work works. In addition to our competitive Total Rewards offering, we also have personal and professional development offerings. Our offerings recognize our teams for their performance and support whole person development, including support for employees on how to grow their career:
Extended health and dental benefits, and mental health plans
Paid time off
Savings and retirement plan matching
Generous employee discount
Fitness & yoga classes
Parenthood top-up
Extensive catalog of development course offerings
People networks, mentorship programs, and leadership series (to name a few)
Note: Availability of the incentive programs, benefits, and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice. #LI-Onsite #LI-CC1
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