Job Description

Overview

We are seeking a dedicated and detail-oriented Shipping Office Manager to oversee our shipping department. This role is essential in ensuring that all shipping operations run smoothly and efficiently. The ideal candidate will possess strong organizational skills, effective communication abilities, and a solid understanding of shipping processes. As a Shipping Office Manager, you will lead a team, manage logistics, ensure compliance with safety regulations and customer requirements compliance.

Job description

This position in Newton-Surrey provides support to ensures a seamless distribution operation. We are looking for a results driven professional whom can take ownership of the responsibilities of this position.

Key Responsibilities;

Ensure an on-time and accurate order fulfillment process with zero out of stock situations. Create sales orders, warehouse pick lists, packing lists and invoices. Complete any customer specific tasks and documentation. Create shipping documentation and make pick-up arrangements with carriers. Ensure all outbound orders are properly documented to counter shortage or loss claims. Ensure invoices are sent to customers and entered in the AR system without delay. Participate as an integral partner with warehouse staff. Manage and train warehouse staff and regularly follow up to ensure a properly prioritized workflow. Coordinate staff scheduling efficiently and in sync with shipping and receiving plans. Ensure warehouse cleanliness, safety and company policies are adhered to. Document staff errors, re-work and other issues, and recommend corrective actions. Complete new hire documentation and orientation. Regularly review logistics and other expenses and renegotiate to reduce costs. Maintain proper filing systems for printed and electronic documents. Create new systems and strategies to improve processes to increase efficiency. Any other tasks as assigned per business needs.

Skills Required;

Experienced in mass market retailer's logistics and payment vendor portals. Experienced in mass market retailer's distribution methodology. Experienced in mass market retailer's merchandise listings process. Experienced in mass marker retailer's UPC controls and item compliance. Ability to build strong working relationships with peers and create a healthy team environment. Ability to use rigorous logic and methods to solve problems with effective solutions. Ability to organize and prioritize workload to meet deadlines in a fast paced, ever-changing environment. Strong technical and systems skills. Strong listening, written and oral communication skills. Flexibility to changing duties and responsibilities.

Education Preferred;

Bachelor's Degree in a related field from an accredited institution. Professional Training in fields pertinent to job responsibilities.

Experience Required;

3 Years minimum in Human Resources, Logistics Coordination, Accounting or Order Management fields.
Join our team as a Shipping Office Manager where you can make an impact by leading our shipping operations towards excellence!

Job Type: Full-time

Schedule:

Day shift
Application question(s):

What are some of the advanced functions you are familiar with in MS Excel? What's your highest level of education and which major did you graduate in? When can you start work if offered a job? How much in annual salary are you seeking? Which large retailers do you have experience in preparing shipping documents for? Did you work for a logistics company or products/goods supplier at that time? What were your 3 main retailer related responsibilities at your current or previous jobs?
Work Location: In person