Job Description

Service v\xc3\xa9t\xc3\xa9rinaire, Animaux de compagnie
Emplacement du poste : R\xc3\xa9gion de l\xe2\x80\x99EstRelevant du Directeur associ\xc3\xa9, Services v\xc3\xa9t\xc3\xa9rinaires, Animaux de compagnie, le V\xc3\xa9t\xc3\xa9rinaire de soutien r\xc3\xa9gion de l\xe2\x80\x99Est, Canada est charg\xc3\xa9 de fournir une assistance v\xc3\xa9t\xc3\xa9rinaire \xc3\xa0 l\'\xc3\xa9quipe Animaux de compagnie de la division Sant\xc3\xa9 animale, aux v\xc3\xa9t\xc3\xa9rinaires et aux clients de notre gamme de parasiticides, vaccins et produits pharmaceutiques de Sant\xc3\xa9 animale pour la r\xc3\xa9gion de l\'Est.Ses responsabilit\xc3\xa9s principales sont les suivantes:Fournir des informations m\xc3\xa9dicales et scientifiques sur les produits de Sant\xc3\xa9 animale de notre soci\xc3\xa9t\xc3\xa9 destin\xc3\xa9s aux animaux de compagnie \xc3\xa0 la demande des v\xc3\xa9t\xc3\xa9rinaires et des membres de l\'\xc3\xa9quipe v\xc3\xa9t\xc3\xa9rinaire des cabinets de consultation pour les animaux de la compagnie.G\xc3\xa9rer les plaintes concernant les performances de nos produits de Sant\xc3\xa9 animale pour les animaux de compagnie; rapporter les plaintes concernant la qualit\xc3\xa9 des produits, conform\xc3\xa9ment aux proc\xc3\xa9dures de notre soci\xc3\xa9t\xc3\xa9 relatives \xc3\xa0 la Sant\xc3\xa9 animale.Entrer en relation avec les clients gr\xc3\xa2ce \xc3\xa0 des plateformes virtuelles et des interactions en face-\xc3\xa0-face, avec ou sans la pr\xc3\xa9sence de repr\xc3\xa9sentants de ventes, \xc3\xa9tant charg\xc3\xa9 de la territoire de l\xe2\x80\x99Est. Il sera occasionnellement appel\xc3\xa9 \xc3\xa0 apporter son soutien \xc3\xa0 d\'autres r\xc3\xa9gions du Canada afin d\'optimiser le soutien pour nos produits et notre \xc3\xa9quipe de vente.Contribuer au d\xc3\xa9veloppement, au domaine d\'\xc3\xa9tude, au contenu et \xc3\xa0 la prestation des programmes r\xc3\xa9gionaux de formation scientifique aux membres de l\'\xc3\xa9quipe de vente, en coordination avec les membres de l\'\xc3\xa9quipe des Services v\xc3\xa9t\xc3\xa9rinaires, les chefs de produits, les chefs r\xc3\xa9gionaux des activit\xc3\xa9s commerciales et le directeur national des activit\xc3\xa9s commerciales.En collaboration avec les chefs de produits, prendre part r\xc3\xa9guli\xc3\xa8rement \xc3\xa0 des r\xc3\xa9unions d\'\xc3\xa9quipe afin d\'apporter un point de vue v\xc3\xa9t\xc3\xa9rinaire aux initiatives de commercialisation et r\xc3\xa9viser le mat\xc3\xa9riel promotionnel/technique ainsi que l\'\xc3\xa9tiquetage des produits, du design conceptuel au document final, pour v\xc3\xa9rifier l\'exactitude scientifique et la conformit\xc3\xa9 aux r\xc3\xa8gles d\'\xc3\xa9thique v\xc3\xa9t\xc3\xa9rinaires et aux directives industrielles.Faire la liaison avec le chef r\xc3\xa9gional des activit\xc3\xa9s commerciales et l\'\xc3\xa9quipe de vente afin d\'am\xc3\xa9liorer la r\xc3\xa9ussite de l\'Unit\xc3\xa9 des Animaux de compagnie. Cela suppose de fournir des renseignements scientifiques et la formation dans le but d\xe2\x80\x99aider la force de vente \xc3\xa0 \xc3\xa9tablir des relations avec les clients.En collaboration avec le chef r\xc3\xa9gional des activit\xc3\xa9s commerciales et l\'\xc3\xa9quipe de vente, concevoir et mettre en \xc5\x93uvre des initiatives et activit\xc3\xa9s li\xc3\xa9es aux meneurs d\xe2\x80\x99opinion cl\xc3\xa9s, aux influenceurs cl\xc3\xa9s, aux universit\xc3\xa9s, aux coll\xc3\xa8ges et aux comptes majeurs.En collaboration avec les chefs de comptes majeurs, mettre en \xc5\x93uvre des initiatives et des activit\xc3\xa9s chez les comptes majeurs.Faire la liaison avec les autres membres de notre \xc3\xa9quipe canadienne des Services v\xc3\xa9t\xc3\xa9rinaires, des activit\xc3\xa9s relatives aux animaux de compagnie aux \xc3\x89tats-Unis et le service mondial des Animaux de compagnie au sujet des questions et des opportunit\xc3\xa9s.Participer aux r\xc3\xa9unions n\xc3\xa9cessaires de la division Sant\xc3\xa9 animale de notre soci\xc3\xa9t\xc3\xa9 au cours de l\'ann\xc3\xa9e.Repr\xc3\xa9senter notre soci\xc3\xa9t\xc3\xa9 lors de rencontres avec les associations du secteur des Animaux de compagnie, les partenaires et les intervenants.Les Services v\xc3\xa9t\xc3\xa9rinaires travaillent en \xc3\xa9troite collaboration avec les autres membres de l\'\xc3\xa9quipe des Services v\xc3\xa9t\xc3\xa9rinaires ainsi qu\'avec le service marketing, les Directeurs commerciaux r\xc3\xa9gionaux et les Gestionnaires de comptes cl\xc3\xa9s pour maximiser le plein potentiel du portefeuille de sant\xc3\xa9 animale de notre entreprise.Qualifications:Dipl\xc3\xb4me en m\xc3\xa9decine v\xc3\xa9t\xc3\xa9rinaire et permis pour exercer la m\xc3\xa9decine v\xc3\xa9t\xc3\xa9rinaire au Canada.Minimum 2 ans d\'exp\xc3\xa9rience en pratique v\xc3\xa9t\xc3\xa9rinaire (priv\xc3\xa9e ou industrielle), tout particuli\xc3\xa8rement avec les petits animaux.Capacit\xc3\xa9 \xc3\xa0 comprendre, \xc3\xa0 int\xc3\xa9grer et \xc3\xa0 communiquer des concepts scientifiques aux professionnels comme aux non-sp\xc3\xa9cialistes.Capacit\xc3\xa9 \xc3\xa0 planifier, \xc3\xa0 organiser et \xc3\xa0 effectuer un travail de grande qualit\xc3\xa9.Capacit\xc3\xa9 \xc3\xa0 travailler seul avec efficacit\xc3\xa9.Esprit de collaboration et capacit\xc3\xa9 \xc3\xa0 travailler avec des \xc3\xa9quipes interfonctionnelles pour favoriser l\'atteinte des r\xc3\xa9sultats individuels et de la soci\xc3\xa9t\xc3\xa9.Haut niveau d\xe2\x80\x99int\xc3\xa9grit\xc3\xa9 et de professionnalisme au travail.Connaissance de la technologie et des logiciels Office.\xc3\x80 l\'aise et efficace dans les contacts en face-\xc3\xa0-face ou sur des plateformes virtuelles.La capacit\xc3\xa9 de voyager 50 % du temps, principalement \xc3\xa0 l\'int\xc3\xa9rieur de la r\xc3\xa9gion, mais \xc3\xa0 travers le Canada est \xc3\xa9galement requise; aux \xc3\x89tats-Unis et aux r\xc3\xa9unions internationales selon les besoinsD\xc3\xa9tenir un permis de conduire valide.Excellentes aptitudes interpersonnelles et en communication (verbale et \xc3\xa9crite, en fran\xc3\xa7ais et en anglais).Langue: le bilinguisme requis (fran\xc3\xa7ais / anglais)Conform\xc3\xa9ment \xc3\xa0 la Strat\xc3\xa9gie de milieu de travail hybride de notre entreprise, ce poste sera ex\xc3\xa9cut\xc3\xa9 au moyen d\xe2\x80\x99une combinaison de travail \xc3\xa0 distance et de travail en personne (si\xc3\xa8ge social de Kirkland) en fonction de la nature du travail \xc3\xa0 effectuer.Nous sommes fiers d\'\xc3\xaatre une entreprise qui embrasse la valeur de rassembler des personnes diversifi\xc3\xa9es, talentueuses et engag\xc3\xa9es. La fa\xc3\xa7on la plus rapide d\xe2\x80\x99innover est de rassembler des gens de diverses opinions dans un environnement inclusif. Nous encourageons nos coll\xc3\xa8gues \xc3\xa0 remettre en question avec respect les probl\xc3\xa8mes de r\xc3\xa9flexion et d\xe2\x80\x99approche de l\xe2\x80\x99un et de l\xe2\x80\x99autre. Nous sommes un employeur souscrivant au principe de l\xe2\x80\x99\xc3\xa9galit\xc3\xa9 d\xe2\x80\x99acc\xc3\xa8s \xc3\xa0 l\xe2\x80\x99emploi et nous sommes d\xc3\xa9termin\xc3\xa9s \xc3\xa0 favoriser un milieu de travail inclusif et diversifi\xc3\xa9Current Employees applyCurrent Contingent Workers applySecondary Language(s) :Veterinary Services, Companion AnimalPosition location: Eastern, CanadaReporting to the Associate Director, the Companion Animal Veterinary Services team member - Eastern Region - Canada is responsible for providing veterinary support to our company\'s companion animal team, customers and portfolio of animal health parasiticides, vaccines and pharmaceuticals in Eastern Canada (Eastern Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward island, Newfoundland and Labrador)Primary responsibilities include:Providing medical and scientific information about our portfolio of companion Animal Health products as requested by veterinarians and veterinary clinic team members.Handling product performance and quality complaints and reporting according to our Animal Health proceduresEngaging with clients through virtual platforms and face-to-face interactions, with and without sales representatives, with responsibilities for Eastern Canada. Occasionally will be called upon to support other parts of Canada as required to optimize support for our company\'s products and sales forceContributing to the development, content, and delivery of scientific training programs to sales team members and as coordinated between other Veterinary Services team members, Product Managers, Regional Business Managers and the National Business DirectorIn collaboration with Product Managers, engaging in regular meetings to provide veterinary insight to marketing initiatives and reviewing promotional/technical material and product labeling from conceptual design to final copy to ensure scientific accuracy and adherence to ethical veterinary regulations and industry guidelinesLiaising with Regional Business Managers and the sales team to improve the success of the Companion Animal Business Unit. This includes providing scientific information and training with the goal to support the field force in building customer relationships.In collaboration with Regional Business Managers and sales force, designing and implementing initiatives and activities related to Key Opinion Leaders, Key Influencers, Universities, Colleges and Key AccountsIn collaboration with Key Account managers, implementing initiatives and activities with key accountsLiaising with other Canadian Veterinary Services team members, US Companion Animal Operations and Global Companion Animal department concerning issues and opportunitiesParticipating in required Animal Health meetings throughout the yearRepresenting our company when engaging with Companion Animal industry associations, partners and stakeholdersVeterinary Services, Eastern Region - Canada works closely with other Veterinary Services team members as well as the Marketing department, Regional Business managers, Account managers and Key Account managers to maximize the full potential of our company\'s Animal Health portfolio.Qualifications:Degree in Veterinary Medicine, with veterinary license in CanadaMinimum 2 years previous veterinary practice (private or industry) with emphasis in small animal practiceAbility to understand, integrate and communicate scientific concepts to lay and professional persons accordinglyAbility to plan, organize and execute high quality workAbility to work effectively on ownCollaborative and able to work with cross-functional teams in driving individual and company resultsPerform with a high level of business integrity and professionalismKnowledge of Office technology and related softwareComfortable and proficient at engaging through face-to-face and virtual platformsAbility to travel 50% of time, primarily within region, but across Canada is also required; to the United States and International meetings as neededMust have a valid driver\'s licenseExcellent interpersonal and communication skillsLanguage: English and French is requiredIn line with our Company\xe2\x80\x99s Hybrid Workplace Strategy, this position will be performed through a combination of remote work and in-person (Kirkland Head Office) based on the nature of work to be done.We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another\xe2\x80\x99s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.Employee Status: RegularRelocation:VISA Sponsorship:Travel Requirements:Flexible Work Arrangements: HybridShift:Valid Driving License:Hazardous Material(s):

MSD