Job Description

Job Introduction

Thanks for checking out our vacancy, we're delighted you want to learn more about Dechra


Dechra is a growing, global specialist within the world of veterinary pharmaceuticals. Our expertise is in the development, manufacture, marketing and sales of high quality products exclusively for veterinarians worldwide.


Here at Dechra, our values are embedded within our culture and thrive within our family of almost 2000 colleagues globally. From manufacturing to marketing, ( D )edication, ( E )njoyment, ( C )ourage, ( H )onesty, ( R )elationships and ( A )mbition are at the heart of our everyday operations and the way we do business

The Opportunity


Dechra is an international specialist of veterinary pharmaceuticals. Our expertise is in the development, manufacture, sales and marketing of high-quality products exclusively for veterinarians worldwide. The Technical Services Veterinarian (TSV) provides medical support of customers to empower them to optimize animal health outcomes when using our companion animal products. TSVs play a pivotal role in animal care by educating the veterinary profession on the practical application of our innovative products and offering valuable best practices solutions.


Dechra est une compagnie pharmaceutique veterinaire internationale. Notre expertise reside dans le developpement, la fabrication, la vente et la commercialisation de produits de haute qualite. Le Veterinaire des Services Techniques (TSV) fournit un soutien medical aux clients pour leur permettre d'optimiser les resultats en matiere de sante animale lors de l'utilisation de nos produits pour animaux de compagnie. Les TSV jouent un role central dans le soin des animaux en sensibilisant la profession veterinaire a l'application pratique de nos produits innovants et en proposant de precieuses solutions de bonnes pratiques.


Main Responsibilities

So, what will you be doing? This role has a broad and varied scope and the successful candidate will have responsibility for duties including:

• Accompany Dechra field personnel on clinic calls. Deliver in-clinic educational presentations when needed (i.e., lunch and learns)
• Present technical seminars at regional, local veterinary meetings or veterinary schools/colleges to support Dechra's product line
• Attend assigned veterinary conventions or other meetings to provide technical support and attend key lectures
• Assist in developing/presenting sales training to Dechra personnel
• Foster relationships with Key Opinion Leaders and collaborate on initiatives as required
• Maintain technical competency especially in fields directly related to Dechra and competitor products
• Monitor veterinary literature/VIN for articles/comments related to Dechra products/activities
• Provide strategic input into creation of product promotional materials for assigned product portfolios. Review promotional materials for technical accuracy and to ensure compliance with marketing codes of conduct
• Create technical marketing material, as needed, to educate internal and external customers on relevant disease conditions and product use
• Act as a back up to the Technical Services/Pharmacovigilance (PV) Veterinarian by conducting Adverse Event and Technical Inquiry consultations, as needed. Document all consultations within the appropriate database and implement appropriate procedures in compliance with Dechra Canada PV Guidance Documents
• Project a positive image of Dechra and its products to the veterinary profession and comply with all regulatory standards governing veterinary pharmaceuticals.
• Other duties as assigned

Responsabilites principales

• Accompagner les representants Dechra sur la route lors des rendez-vous en cliniques. Proceder a des presentations educatives en clinique si necessaire (c.-a-d. diner et conference )
• Presenter des seminaires techniques lors de reunions veterinaires regionales et locales ou dans des ecoles/colleges veterinaires pour soutenir la gamme de produits Dechra.
• Assister a des congres veterinaires assignes ou a d'autres reunions pour fournir un soutien technique et assister a des conferences cles.
• Aider a developper/presenter une formation technique au personnel de Dechra.
• Developper les relations avec les principaux leaders d'opinion et collaborer sur des initiatives selon les besoins.
• Se tenir a jour quant aux competences techniques, en particulier dans les domaines directement lies aux produits Dechra et de ses concurrents.
• Surveiller la litterature veterinaire/VIN pour les articles/commentaires lies aux produits/activites Dechra.
• Fournir une contribution strategique a la creation de materiel promotionnel de produits pour les portefeuilles de produits assignes. Examiner le materiel promotionnel pour en verifier l'exactitude technique et garantir le respect du code de conduite marketing.
• Creer du materiel technique marketing selon les besoins, pour informer les clients internes et externes sur les maladies pertinentes et l'utilisation des produits.
• Agir en tant que remplacant du veterinaire des services techniques/pharmacovigilance (PV) en menant des consultations sur les evenements indesirables et les enquetes techniques, au besoin. Documenter toutes les consultations dans la base de donnees appropriee et mettre en oeuvre les procedures appropriees conformement aux procedures PV de Dechra Canada.
• Projeter une image positive de Dechra et de ses produits aupres de la profession veterinaire et respecter toutes les normes reglementaires regissant les produits pharmaceutiques veterinaires.
• Autres taches assignees




The Ideal Candidate

Here at Dechra we pride ourselves on being an inclusive employer and we embrace candidates from all walks of life. We're particularly excited to hear from those who have/are:

• Bilingual (English/French) DVM/VMD with a minimum of 3-5 years of clinical experience; current license to practice in at least one province preferred
• Sound knowledge of or expertise in companion animal internal medicine
• Ability to multi-task and enjoy working on a variety of projects including, but not limited to, technical bulletins, marketing projects, PowerPoint presentations, sales training modules, and provide market perspective on potential new products
• Ability to critically evaluate technical materials and edit for clarity, content and regulatory compliance
• Ability to assimilate/comprehend and critically review published literature
• A passion and dedication to providing exceptional customer service
• Outstanding organization, analytical, and judgment skills
• Ability to work and perform in a team-based environment
• Must be a self-starter and can work independent of supervision
• Strong interpersonal, written, and verbal communication skills
• Ability to work in a fast-paced environment with maximum efficiency and productivity
• Excellent computer skills, and proficient in MS Office platform,
• Prior veterinary pharmaceutical industry experience, preferred
• Ability to travel - on average 50%

Candidat ideal

• DVM/DMV bilingue (anglais/francais) avec un minimum de 3 a 5 ans d'experience clinique ; un permis actuel pour exercer dans au moins une province est preferable
• Bonne connaissance ou expertise en medecine interne des animaux de compagnie
• Capacite a effectuer plusieurs taches a la fois et aimer travailler sur une variete de projets, y compris, entre autres des bulletins techniques, des projets marketing, des presentations PowerPoint, des modules de formation pour les representants et fournir une perspective de marche sur les nouveaux produits potentiels.
• Capacite a evaluer de maniere critique des documents techniques et a les modifier pour en assurer la clarte, le contenu et la conformite reglementaire.
• Capacite a assimiler/comprendre et a examiner de maniere critique la litterature publiee
• Une passion et un devouement a fournir un service client exceptionnel
• Competences exceptionnelles en matiere d'organisation, d'analyse et de jugement
• Capacite a travailler et a performer dans un environnement d'equipe
• Doit etre autonome et peut travailler independamment de toute supervision.
• Solides competences en communication interpersonnelle, ecrite et verbale
• Capacite a travailler dans un environnement en evolution rapide avec une efficacite et une productivite maximale
• Excellentes competences informatiques et maitrise de la plateforme MS Office,
• Experience prealable dans l'industrie pharmaceutique veterinaire sera considere un atout
• Capacite a voyager - en moyenne 50 %


About The Company

Dechra is an international specialist of veterinary pharmaceuticals. Our expertise is in the development, manufacture, and sales and marketing of high-quality products exclusively for veterinarians worldwide. We offer a generous defined contribution pension plan, along with a full array of health, financial and voluntary benefits, including a great incentive bonus plan.