Job Description

C&C Electrical Mechanical

; part of the Advantage One Group alongside NovaWest Electrical, Royal City Fire, Centerline Diesel, Coastal Food Equipment, and Centurion Contracting, is a dynamic and fast-growing service provider in the Lower Mainland. We are currently seeking a full-time

Service Department Coordinator

to join our team. This role is essential to keeping our Plumbing, HVAC, and Electrical departments running smoothly.

The ideal candidate will be highly organized, solution-focused, and thrive in a fast-paced environment where no two days are the same. If you're a natural multitasker with a passion for coordination and communication, we'd love to hear from you.

Daily Key Responsibilities (include but are not limited to):

Coordinate technician scheduling across Plumbing, HVAC, and Electrical departments Collaborate with Centerline (our sister company) to plan vehicle servicing around technician schedules and ensure timely vehicle swaps Confirm all client appointments via email and phone Answer inbound calls in a shared call queue with the team Track and follow up on missing technician hours and job write-ups Schedule and manage return visits Monitor incoming scheduling/coordination emails Handle pre-authorizations and collect deposits for service work Accurately input customer data into company systems Manage the job queue to ensure timely scheduling and service delivery Support and uphold company scheduling policies and communication standards Provide weekly summary reports to the Director of Coordination and Administration

What We're Looking For:

Strong organizational and time management skills Excellent communication and interpersonal abilities Ability to thrive in a fast-paced, detail-oriented environment Previous coordination or dispatching experience (especially in the trades or service industry) is an asset Proficiency with scheduling software and Microsoft Office Suite A team-first attitude with the ability to work independently when required Remain adaptable and solution-focused when challenges arise

Position Details:

Hours: Monday to Friday, 7:30 AM - 4:00 PM (30-minute unpaid lunch). Overtime may be required and must be pre-approved. Salary: $60,000 - $65,000 annually (paid semi-monthly via direct deposit). Vacation: 2 weeks of paid vacation per year. Attire: Business casual; jeans permitted on Fridays. Benefits: Extended health and dental benefits after a 3-month probation period.
If you are ready to take the next step in your career in busy and thriving industry, we invite you to apply today!

Job Type: Full-time

Pay: $60,000.00-$65,000.00 per year

Benefits:

Company events Dental care Extended health care Life insurance Paid time off
Experience:

Coordination: 5 years (preferred)
Work Location: In person