Job Description

Service Appointment Coordinator Wanted Who's a Planning Pro

The Service Appointment Coordinator we're looking for is an organized, proactive planner that naturally operates with strong sense of urgency. The ideal person for this role is someone who thrives in fast-paced environments, is not afraid to pick up the phone and is dedicated to delivering excellent service at every step. If you consider yourself an effective communicator, you love keeping your finger on the pulse of the action and enjoy a little problem solving every now and then, this could be the ideal role for you.

As the Service Appointment Coordinator at CYV, you'll be the primary point of contact for customers looking to book appointments in the service department. Whether it's handling incoming inquiries, reaching out to customers with parts in, or scheduling appointments for recalls and special promotions, you'll play a key role in keeping the shop running smoothly and keeping the technicians productive.

In addition to customer appointments, you'll coordinate service appointments for dealership's vehicles, manage any outsourced body shop work, and oversee the service loaners. You'll also handle administrative duties such as filing service repair orders, processing paperwork for incoming vehicles, and assisting with other tasks as needed.

At CYV Chevrolet Buick GMC, our

Vision

is to build a community of devoted fans. Our

Mission

is to provide the best vehicle ownership experience by creating the greatest environment for people to learn, experience, buy, and look after their investment. We do this by following our five

Core Values:

Continuous Improvement - Aspire for greatness, strive for excellence, and be relentless in pursuing incremental improvements; Integrity - We choose to be a positive impact on every customer interaction by doing the right thing, especially when it's uncomfortable; Congeniality - To support the best ownership experience requires us to treat others warmly, generously, and to foster a neighbourly environment; Ownership - We take personal responsibility for our actions, mistakes, quality of work, and our team. No matter what; and Dignity - Through hard work and dedication, is how we demonstrate our appreciation for our team, ourselves, our community, and the loyal customers we serve.

If you're a friendly, detail-oriented individual who prides themselves on being organized and efficient, we'd love to hear from you! If you have previous administrative experience, love giving high quality customer service and are looking for a dynamic role where you can make a real impact, we encourage you to apply today!

Position Overview

Highlights:

Set Hours, Repetitive Tasks, Administrative Work

Job Type:

Appointment Coordinator, Administrative Assistant, Customer Service

Work Hours:

Full Time (Monday-Friday 730AM-5PM)

Salary:

$18-$20/hour

Benefits:

Life & Disability, Vision, Dental, Prescriptions, Employee Discounts on Vehicles, Parts and Service, Employer Matching RRSP

Location:

324 Connell Street, Woodstock, NB

Training for the Position:

On the job and formal training provided

Physical Requirements:

None
Required Experience

Education:

Administration College Degree or Equivalent Experience

Experience:

1-3 years preferred
Job Type: Full-time

Pay: $18.00-$20.00 per hour

Expected hours: 40 per week

Benefits:

Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking RRSP match Vision care
Work Location: In person