About us:
At SimCorp, Delivery Management roles within Platform-as-a-Service (PaaS) Operations, are process/operations specialist tasked with leading the deployment, testing, integration, and daily operation of our cloud hosted platforms running SimCorp Dimension.
We take the reins of running, upgrading, and managing services so that our clients can focus on what they do best \xe2\x80\x93 investing and growing assets!
About the role:
Document, operationalize, and sustain steady state production services for BAU clients. Reviews operational readiness of on-boarding clients before go-live. Delivery of all client obligations, performance of preventive maintenance, and management of required capacity. Orchestrate changes affecting client\xe2\x80\x99s environment through agreed upon processes and change definitions. Contributes to improve service availability and reliability though systemic execution of corrective/preventive fixes. Maintains risks, actions, issues, and decisions aligned with client.
Operationalizes processes following standard/repeatable ITIL framework. Assist in the day-to-day operational requirements that are needed to fix incidents, complete maintenance, and release changes. Helps with vendor relationship and works externally to plan and coordinate needed activities to maintain a stable environment.
A. QUALIFICATIONS
Essential/Must Have
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