Job Description

At and through our businesses including and , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Job Summary:

Trane has a new exciting opportunity to join our organization as a Service Contract Administrator II in our Alberta, Calgary Service group.

As a Service Contract Administrator II, under minimal supervision, this position works closely with multiple Account Managers, and is responsible for contract documentation, job costing, customer invoicing and administrative closeout of each service contract. Portfolio includes multiple Service contract at different stages of completion, and will include large, complex contracts. This position is required to closely interact with Customers, Account Managers, and other assigned project staff to ensure the timely completion of each contract, while maintaining professionalism to foster a positive culture.

Responsibilities include the following and other duties as assigned:

• Follows established standard work and processes utilizing several enterprise systems, coordinating the transition of contracts from Sales to Operations.
• Administer Contracts throughout their entire life cycle to ensure contract compliance and successful delivery. Coordinate with regional leadership, contract management/legal and financial services.
• Manage procurement processes per contract requirements. With guidance from Account Manager and/or ASM's.
• Coordinate monthly customer invoicing process per customer requirements and Project Manager direction to ensure accurate and timely billing.
• Coordinates with project team members for accurate and timely recording of Contract costs, including time sheets, forecasting assistance, utilizing project reports, etc.
• Responsible for general administrative functions to support the operations process, including accurately maintaining project documentation.
• Connect and communicates with customers and their representatives, including building owners, mechanical contractors, other trades, subcontractors, and field support staff.
• Reviews billing backlog and coordinates/communicates with Account Managers, HVAC Field Technicians, customers, and Trane claims as necessary to resolve obstacles.

Qualifications:

• Comprehensive understanding of construction project administration and ability to read and comprehend construction schedules.
• High School Diploma or GED and up to five (5) years of related experience and/or training; or equivalent combination of education and experience.
• Written and spoken English required.
• Must have strong administrative skills, with exceptional organizational skills and high attention to detail.
• Excellent communication skills, proactive approach with willingness to work independently as well as part of a team.
• Demonstrated ability to perform tasks such as problem solving, decision making, learning, rational thinking, and exercising good judgment.
• Proven experience prioritizing tasks in order to meet tight deadlines within a fast-paced environment.
• Previous experience with financial systems and basic accounting, including accounts receivable and accounts payable.
• Construction law and regulation knowledge is an asset.
• Familiarity with the operation of HVAC Systems preferred not required.
• Flexibility to work overtime/ weekends, as required.
• Highly competent with Microsoft Office suite: Outlook, Excel, Word, and Teams, in addition to strong computer application and document management skills. Construction management software experience helpful.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.