Job Description

Spartan Controls is an employee-owned company and leading provider of data management, industrial automation, valves, measurement and control solutions for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical. Spartan is committed to creating a sustainable modern world with innovative automation. Our focus is Customer Outcomes. By leveraging applied automation we assist customers improving their Safety, Reliability, Operations and Productivity.
Our employee ownership model creates a unique culture of community, creativity, entrepreneurship, and a place to build your career. Spartan Controls provides an environment that not only encourages you to do your best, but also empowers you to do what it takes to create a solution, address a need, or respond to an issue.

Summary

We are currently recruiting for a permanent full-time Service Advisor to join our dynamic and growing team. The successful candidate will be based out of our newly renovated Service Centre in Whitecourt and will report to the Manager, Valve Service.

Role and Responsibilities

• Provide coordination and scheduling support to the Service Center Team
• Invoicing responsibilities: coding of all related vendor invoices and maintenance of customer invoices
• Provide administrative support
• General support for a variety of office duties
• Creation of PDF files as required
• Direct customer calls and provide customer service assistance
• Provide safety administrative support to the Safety Coordinator
• Assist with Event Administration Support
  

Qualifications and Skills

• Proficient with Microsoft Office - emphasis on Word, Excel and PowerPoint
• Previous scheduling, inventory, and/or coordinator experience considered an asset
• Prior valve experience considered an asset
• Prior SAP experience considered an asset
• Ability to work proactively in a fast-paced team environment
• Strong communication and interpersonal skills
• Extensive and exceptional customer service practices
• Entrepreneurial work ethic
• Strong organization and verbal/written communication abilities

Close Date: Sunday December 17, 2023 (11:59 pm MDT) IND123 Requisition ID: 957