Job Description

NOW HIRING: Motorsports Parts & Service Advisor LOCATION: Centennial Auto Sport & Tire - Charlottetown, PEI HOURS: Full Time, Permanent. 40-45 hours per week, Monday-Friday, 8:00am - 5:00pm and a rotation of Saturday mornings 8:00am - 12:00pm. COMPENSATION: $16.00 - $19.00/ hour + benefits (negotiable based on experience)
THE PERFECT FIT: Are you a problem solver with a strong focus on delivering excellent customer service? Do you have a fundamental understanding of powersports maintenance and repair services, with the ability to efficiently handle appointments and paperwork? If so, we invite you to consider applying for the Motorsports Parts and Service Advisor position. Your practical skills will be a valuable addition to our team.
APPLICABLE SKILLS:

• Customer service, problem-solving and communication skills.
• Basic knowledge of parts, maintenance and repair services.
• Ability to explain cost estimates and necessary work clearly.
• Organizational and paperwork management skills.
• Payment collection and cash handling proficiency.
• Attention to cleanliness and workplace organization.

• Greet clients in person or over the phone.
• Assist the Service Manager with client concerns.
• Recommend maintenance and repair services to clients.
• Review cost estimates and explain necessary work.
• Schedule service appointments efficiently.
• Manage paperwork, including opening and closing Repair Orders (ROs).
• Collect payments and balance the cash daily.
• Source repair parts using catalogs.
• Maintain a clean work environment to improve efficiency.
• Assist customers with parts inquiries, both in-person and online.
• Identify and source motorsports parts and accessories based on customer needs.
• Provide pricing information for parts and services.
• Maintain accurate parts inventory records.
• Monitor and reorder parts as needed, while organizing the inventory area.

• Customer-centered culture
• Supportive and team-oriented environment
• Professional training and development opportunities
• Competitive wages
• Company matching RRSP
• Group health/dental/insurance coverage
• Employee discounts
• Opportunities for career advancement