Service Advisor
St. John's, NL, Canada
Job Description
Cabot Ford Lincoln is growing! Already one of Atlantic Canada\xe2\x80\x99s leading automotive dealerships, we are seeking a new full-time Service Advisor for our Service Department. In this position you will:
- Greet customers in a friendly manner as they drop off and pick up their vehicles.
- Accurately capture any vehicle issues the customer describes and record it in an actionable work order for technicians to complete.
- Relay any questions or updates between the service team and customer while the vehicle is being serviced.
- Accurately explain the service invoice to the customer and collect payment for the work completed.
- Help resolve any customer questions or concerns regarding their vehicle.
- Maintain customer records and enter data into computer databases.
- Review any issues or questions with the Service Advisors or the Service Manager.
- Actively watch for any issues or concerns so they can be addressed as early as possible.
- Assist the Service Manager in related tasks as needed.
- A clean criminal background check.
- Strong written and spoken communication skills.
- High level of organization.
- Proficiency with computers and standard office programs, including word processing and appointment calendars.
- Day shift
- Monday to Friday
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Job Detail
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Job IdJD2251941
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSt. John's, NL, Canada
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EducationNot mentioned