Job Description

Service Writer - Chaos Wrangler & Customer Hero

If solving problems lights you up, and you'd rather be near a campfire than stuck in a cubicle... this might be your gig.

You're the calm in the storm--the go-to when things go sideways. You're sharp with systems, skilled with people, and savvy enough to spot a money-making upsell without sounding like a greasy sales guy. This isn't your average desk job. You'll be juggling schedules, quoting jobs, and translating customer complaints into actual repair orders--without losing your cool.

Key Responsibilities:

Greet customers and assist with service needs Create accurate repair orders and provide service quotes Communicate with technicians regarding service work Update customers on the status of their units Coordinate scheduling of repairs and parts Maintain accurate records using DMS/CRM software Upsell recommended services and products when appropriate Ensure a high level of customer satisfaction

Requirements:

Previous experience as a service writer, advisor, or in a related role Strong organizational and time management skills Basic mechanical knowledge or RV/automotive background is an asset Proficient with computers and service management systems Excellent communication skills, both written and verbal Ability to multitask and work well under pressure
Bonus points if you've worked with G2/IDS--we'll train the right person either way.

Who we are.

We're No Bull RV Sales. If you've heard us on the radio, you already know--we don't mess around. We sell top-quality used RVs with zero nonsense. Our service team is the heart of it all. We get people back on the road, ready for their next adventure.

Now we just need you.

Ready to roll?

Job Type: Full-time

Pay: From $40,000.00 per year

Additional pay:

Commission pay
Benefits:

Casual dress Company events On-site parking Paid time off
Flexible language requirement:

French not required
Schedule:

Day shift Monday to Friday No weekends
Work Location: In person