Job Description

We're a

small, 4-bay independent repair shop

looking for a skilled and customer-focused

Service Advisor

to join our team. We work closely together, value every team member's input, and make decisions as a group.

As the first point of contact with our customers, you'll play a key role in making their experience positive--welcoming them, understanding their needs, and guiding them through the repair process. You'll collaborate directly with our technicians, manage scheduling, and keep customers informed every step of the way.

If you're looking for a role where you're more than just a number, this is it.

Responsibilities

Welcome customers and listen carefully to their service needs Write up work orders and clearly document customer concerns Explain recommended repairs and maintenance in a way that builds trust Coordinate directly with technicians to keep workflow efficient and repairs on time Communicate openly with customers about the status of their vehicles Handle payments and cash transactions accurately Keep organized records of all customer interactions and transactions
Requirements

Minimum

2 years of experience

in sales or customer service (automotive service preferred) Basic mechanical knowledge to confidently discuss repairs with both customers and technicians Strong communication skills--friendly, clear, and professional Genuine customer service mindset with the ability to build long-term relationships Comfortable handling payments and transactions Detail-oriented, organized, and able to manage multiple tasks in a fast-paced shop French language skills considered an asset
What We Offer

Competitive pay in a supportive environment

No weekend shifts

- enjoy your weekends off

Paid sick days

to support your health and well-being Your voice is heard--help shape how we do things in the shop Career growth and training opportunities Work with a small, dedicated team where teamwork and respect come first
If you're passionate about customer service and want to be part of a shop where you'll truly make a difference, we'd love to meet you.

Apply today and join our team as a Service Advisor!

Job Type: Full-time

Pay: $27.00-$38.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Extended health care On-site parking Store discount Vision care
Experience:

service advisor: 2 years (required)
Work Location: In person