Job Description

Wanted: Automotive Service Advisor with People Skills, a Sense of Humor, and a Love of Organized Chaos

Do you thrive in a fast-paced environment where every day is a little bit different (but cars are always involved)? Do you have a knack for juggling schedules, explaining "car-speak" in plain English, and keeping customers smiling--even when their check engine light won't? If you answered yes!, we might have just the job for you.

At

Butts Auto Service,

we're not your average repair shop--we're a full-service, locally owned, customer-first pit crew that believes in changing the industry one car (and one happy customer) at a time.

As our newest

Service Advisor

, you'll be the glue that holds the team together. You'll:

Translate customer "clunks, rattles, and mystery noises" into technician work orders. Keep the workflow organized and efficient (think traffic controller, but for cars and car people). Prepare quotes, explain repairs, and handle billing without breaking a sweat. Be a customer superhero--answering questions, solving problems, and diffusing the occasional road-rage-level frustration with charm and humor. Work closely with our talented technicians and service manager to make sure nothing slips through the cracks (except maybe the occasional dad joke).

What we're looking for:

Someone organized enough to keep cars, customers, and coworkers in sync. A multitasker who can handle ringing phones, scheduling jobs, and reassuring customers all at once (bonus points if you can sip coffee too). A people person who loves building relationships and turning stressful car days into smooth ones. A cool head who can handle customer complaints and turn them into opportunities to shine.

What you get:

A supportive, collaborative, and slightly goofy team who has your back. The chance to build long-term relationships with both coworkers and customers. A role that's challenging, rewarding, and never boring.
If you're ready to join a crew that laughs as much as it works (and takes both cars and customer service seriously), apply today. Let's change the industry--one car, one customer, and one well-timed joke at a time.

Job Type: Full-time

Pay: $16.50-$20.00 per hour

Benefits:

Dental care Disability insurance Extended health care Life insurance Vision care
Work Location: In person

Application deadline: 2021-10-29