Kieu Auto Service is seeking a dedicated Service Advisor to join our team!
Duties:
-Greet customers and ascertain their service needs
- Schedule service appointments
- Communicate with customers regarding vehicle diagnosis and recommended services
- Provide accurate cost estimates and obtain customer approval for repairs in a timely manner
- Coordinate with the service team to ensure timely completion of work
- Maintain customer records and vehicle history
- Upsell additional services or products as appropriate
- Handle cash transactions and reconcile daily sales
Skills:
- Strong customer service skills
- Experience in an automotive service environment
- Sales acumen for upselling services
- Proficiency in cash handling procedures
- Knowledge of automotive repair processes
- Mechanical understanding to explain technical information to customers - Excellent communication and interpersonal abilities
Please submit your resume if interested!
Job Type: Full-time
Pay: $33,380.77-$74,070.08 per year
Experience:
service advisor: 1 year (required)
automotive knowledge: 1 year (required)
Work Location: In person
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