Education: Secondary (high) school graduation certificate
Experience: 2 years to less than 3 years
Tasks
Address customers\' complaints or concerns Answer inquiries and provide information to customers Explain the type and cost of services offered Maintain records and statistics Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. Receive and log complaints
Computer and technology knowledge
Internet MS Outlook MS Windows MS Word
Transportation/travel information
Valid driver\'s licence
Work conditions and physical capabilities
Attention to detail Fast-paced environment Work under pressure
Personal suitability
Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Organized Reliability Team player
Screening questions
Are you currently legally able to work in Canada? Are you willing to relocate for this position? Do you currently reside in proximity to the advertised location? Do you have previous experience in this field of employment?
Health benefits
Dental plan Disability benefits Health care plan Vision care benefits
Financial benefits
Bonus Group insurance benefits Registered Retirement Savings Plan (RRSP)
Other benefits
Other benefits Work Term: Permanent Work Language: Bilingual Hours: 46 to 60 hours per week
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.