Job Description

River City Nissan is a three-time winner of the NAOE (Nissan Award of Excellence) which is awarded to dealers for outstanding performance. We are looking to add a full-time Service Advisor to our team! We need great people, like you, to join our team at our state-of-the-art dealership.

About River City Nissan:

In-house training from our exclusive Nissan University and additional exclusive training programs Close-knit team Fun and relaxed work environment We value work-life balance and reflect that in our operating hours Monthly & Quarterly Team barbeques/events

Benefits:

Among the best pay in the automotive industry Great benefits for full-time employees RRSP Group Plan Medical and dental coverage

About the Role:

Provide an open line of communication for customers; hear their account of issues and accurately document for technicians, explain services in a way they can understand/provide an estimate of costs, and keep updated throughout the day Greet incoming customers, perform vehicle walkaround to recommend services Repair order generation, documentation of recommended work, and invoicing Answer incoming customer phone calls; answer any service queries and book appointments Work closely and professionally communicate with Service Manager, technicians, other advisors, shuttle drivers and receptionist to ensure a high level of customer service and expedited problem resolution Take pride and responsibility for customer satisfaction, including CSI scores Work with service manager and other advisors to help meet individual and department goals Software savvy with strong proficiency using Outlook and web-based systems, with a proven ability to multi-task. CDK/ADP/experience is preferred Strong interpersonal skills in conjunction with a proven track record to build strong business relationships with consumers and employees Outgoing, motivated, and performance driven team player with a positive attitude

Qualifications:

Minimum 1-year experience Valid Class 5 driver's license with a clean driver's abstract Must be able to work a flexible schedule, full-time with weekends
If you want to be part of a winning team, send us your resume today!

Job Types: Full-time, Permanent

Pay: $4,000.00-$6,000.00 per month

Additional pay:

Bonus pay Commission pay
Benefits:

Company events Dental care Extended health care Life insurance RRSP match Vision care
Schedule:

Weekends as needed
Work Location: In person