Job Description

Overview:
Looking to take your career to the next level? Fountain Tire Delta is on the lookout for a Service Advisor who's ready to step up, take charge, and make a real impact. Were seeking someone whos driven, dedicated, and eager to help customers and supporting a winning team.
In this role, youll have the chance to build your skills, develop your career, and contribute to a growing business that values hard work and growth. With competitive pay, great benefits, and ample opportunities for advancement, this is a place where you can own your future.
At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy some great benefits:
What is in it for you?

• Competitive compensation: $25 - $29 per hour based on experience
• Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching
• We will develop your skills and certifications with our excellent training program & opportunity for advancement
• The opportunity to work with an excellent team and great customers
• Regular day shifts
• Great discounts for you and your family on tires, parts and mechanical services

Primary Responsibilities:

• Creating work orders and arranging bookings and communicating them to the technicians
• Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.
• Provide proactive calls to customers to determine their satisfaction level with the service they have received
• Recommend tire service, specialty tire service, wheel and mechanical service to customers
• Ensure that all products are billed accurately to the customer and process all necessary information in the computer system.
• Keep promotional material updated in the showroom.
• Participate in all safety initiatives, as required or assigned, to guarantee safety at Fountain Tire including customers and staff, on the road, site or field.
• Complete assigned e-learning and safety courses and adhering to standards and policies as described in learning modules.
• Assist in inventory management through documentation processes and annual inventory counts

What does it take to get on track?

• Experience in the automotive repair industry or tire industry
• Effective listening skills with the ability to identify customer needs and provide recommendations
• Working knowledge of passenger, light truck and, specialty tires and mechanical services
• Must possess a valid drivers license and be able to provide a satisfactory passenger or commercial Drivers Abstract
• Available for split days off and Saturday shifts
• Excellent customer service and a great attitude are a must
• A team player who takes pride in their work

At Fountain Tire, youd have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow. If you are interested apply in-store or online today!