Job Description

At

Steele Auto Group,

we believe work should mean more. Here, you're not just doing a job, you're a part of something bigger. We're proud to deliver the

Best Customer Buying Experience

. At the core of it all is our people where

"Everything We Do is Driven by You"--

your passion, your purpose, your potential.

Become the Face of Trust, Quality, and Excellence as a Service Advisor at Steele Volkswagen!

696 Windmill Rd, Dartmouth, NS, B3B 2A5

Hourly Wage Range: $19.65 - $23.00 Plus Performance Bonus

Steele Volkswagen

is looking for someone to bring their passion for helping people and their drive for problem solving as a

Service Advisor

! As a

Service Advisor,

you will be the face that keeps our customers moving with confidence. From greeting customers, explaining services and repairs, to sending each client back on the road, you will play a crucial role in keeping our dealership services running smoothly. If you enjoy being a part of a supportive, high-energy crew and want to help make each customer feel like a part of the Volkswagen family, join us today and be the person who ends every visit with a smile!

Key Responsibilities

Greeting customers, assessing vehicles, providing estimates, and coordinating appointments. Provide an extraordinary customer experience, welcoming guests with professionalism and enthusiasm. Listen actively to customer concerns and handle each situation appropriately. Verify warranty and service coverage, ensuring customers understand their options clearly. Develop accurate service estimates, communicating costs for parts, labor, and materials. Prepare detailed repair orders - documenting vehicle symptoms, necessary services, and technician recommendations. Maintain strong customer relationships - keep the customer in the know every step of the way! Keep up with any manufacturer training on an as need basis.

What You Bring:

Previous Service Experience - A minimum of 1 year in a customer focused role required. Professional & Friendly Approach - A customer-first mindset with a warm and welcoming demeanor. Strong Communication Skills - You create trust and long-term relationships effortlessly. Detail-Oriented & Organized - You efficiently manage service details, schedules, and follow-ups. Valid Driver's License - With an acceptable driver's abstract.

Why You'll Love Steele Auto Group:

At

Steele Auto Group

, you're not just joining a company,

you're joining a community

.


Our Purpose: Inspiring people to drive positive impact; through every interaction, every vehicle, every journey.



We're all about:

A Fun & Supportive Team

- Join a crew of outgoing, motivated professionals who will mentor, support, and cheer you on.

Flexible Health & Dental Plans

- Six cost-shared options tailored to your lifestyle.

Growth Opportunities

- We promote from within and support your professional journey.

Employee Discounts

- On vehicle purchases, parts, and service at any of our locations.

Retirement Savings Plan

- Employer-matched up to 4% (and up to 5% after 5 years)--because your future matters.

A fun, fast-paced culture

- No two days are the same, and we like it like that.

Making a difference

- Through community partnerships and exciting campaigns.

Mental Health & Wellness Support

- 24/7 confidential support for you and your family through our Employee Family Assistance Plan (EFAP).

Steele Auto Group

is more than just a workplace--it's a place where your

talents are recognized

, your

growth is championed

, and your

potential is limitless

. We believe in building careers, not just filling roles, which is why we prioritize internal promotion and invest in developing our people. Every team member plays a role in our success, and we're proud to foster a workplace that's fair, inclusive, and full of opportunity for everyone.

Apply now and start your career today with Steele Volkswagen!

Learn more about us at

www.steeleauto.com