Job Description

We are currently seeking a positive, energetic individual to join our team in

Dartmouth, NS

as a

Service Advisor

. If you want to develop your career with the industry leader and deliver a service you can be proud of, then this is where you need to be.

The Service Advisor is an integral and vital part of the Service Department Team. We are seeking a well-organized, highly motivated, goal-oriented individual with excellent verbal/written communication skills. People and time management is essential. You must have the ability to problem solve, work with others to reach a resolution, and anticipate and react effectively to customer challenges.

The ideal applicant will have the following qualifications:

Direct activities of service technicians

Develop superior product knowledge aimed at maximizing uptime

Deliver exceptional customer service driven by ECI core values.

Ability to prioritize competing tasks

Experience in the diagnosis and repair of heavy duty engines would be an asset.

Follow up with customers on their vehicle status

Answering phone inquiries

Open and close repair orders

Strong administrative and communication skills.

Minimum of three to five years experience in a car or truck dealership environment.

Strong computer and organizational skills are a must

Carry out other duties or tasks as required by the Service Manager

We believe in our people. We believe in training. We believe in a safe, healthy environment where you can enjoy what you do.

We offer Competitive wages, Group Insurance Benefits, Safety boots, and extensive factory training!

Our facilities are new & modern, clean, and well equipped with proper tools to do the job.

The last piece of the puzzle is you!

Job Type: Full-time

Expected hours: No less than 40 per week

Additional pay:

Bonus pay
Benefits:

Casual dress Company events Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Store discount Vision care
Flexible language requirement:

French not required
Schedule:

Monday to Friday
Work Location: In person