Job Description

Hull Nissan est a la recherche d'un(e)

Aviseur(e) Technique

motive(e) et oriente(e) client pour se joindre a notre equipe dynamique. C'est une belle occasion de faire avancer votre carriere dans un environnement professionnel axe sur la collaboration, le respect et le developpement.

Salaire de 70,000$ et plus selon experience

Principales responsabilites :

Accueil et conseil client:

Accueillir les clients, comprendre leurs besoins et leurs preoccupations concernant leur vehicule.

Evaluation des problemes:

Traduire les problemes signales par les clients en termes techniques pour les techniciens, ou evaluer les problemes techniques lors de l'inspection du vehicule.

Communication et coordination:

Communiquer clairement avec les clients sur les reparations recommandees, les couts estimes et le calendrier des travaux.

Ouverture et suivi des bons de travail:

Ouvrir et fermer les bons de travail, suivre l'avancement des reparations et tenir les clients informes.

Vente de services et de produits:

Proposer des services d'entretien et de reparation, ainsi que des produits lies a l'automobile, comme des pieces de rechange ou des accessoires.

Gestion de la relation client:

Assurer la satisfaction du client en offrant un service de qualite superieur et en maintenant une communication ouverte et transparente.

Qualifications :

Minimum 2 ans d'experience comme Aviseur Technique

Bilingue - francais et anglais (Oral et Ecrit) Excellentes competences en communication (Oral et Ecrit) Bonnes competences organisationnelles Capacite a gerer plusieurs taches et a prioriser dans un environnement dynamique Autonome Connaissance de CDK un atout

Ce que nous offrons :

Salaire selon Experience (Base plus Bonification) Horaires et revenus stables avec un groupe de concessionnaires familial bien connu Formation en cours d'emploi Un environnement de travail agreable Opportunites d'avancement professionnel et de developpement au sein de la concession Avantages d'assurance collective Tarifs employes
Viens faire la DIFFERENCE chez Hull Nissan. Nous sommes impatients d'examiner tous les candidats qualifies.

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Hull Nissan is looking for a motivated, customer-focused

Service Advisor

to join our dynamic team. This is a great opportunity to advance your career in a professional environment focused on collaboration, respect and development.

Salary of $70,000 and more depending on experience.

Main responsibilities :

- Customer welcome and advice:

Greet customers, understand their needs and concerns regarding their vehicle.

- Problem assessment:

Translate problems reported by customers into technical terms for technicians, or assess technical problems during vehicle inspection.

- Communication and coordination:

Communicate clearly with customers on recommended repairs, estimated costs and work schedule.

- Work order opening and follow-up:

Open and close work orders, monitor repair progress and keep customers informed.

- Selling services and products:

Offering maintenance and repair services, as well as automotive-related products such as spare parts and accessories.

- Customer relationship management:

Ensure customer satisfaction by offering superior service and maintaining open, transparent communication.

Qualifications :

Minimum 2 years' experience as a Technical Advisor

Bilingual - French and English (Oral and Written)

Excellent communication skills (Oral and Written)

Good organizational skills

Ability to multi-task and prioritize in a dynamic environment

Self-starter

Knowledge of CDK an asset

What we offer:

Salary according to experience (Base plus Bonus)

Stable hours and income with a well-known family dealership group

On-the-job training

A pleasant working environment

Opportunities for career advancement and development within the dealership

Group insurance benefits

Employee rates

Come make a DIFFERENCE at Hull Nissan. We look forward to reviewing all qualified applicants.

Job Types: Full-time, Permanent

Benefits:

Dental care Disability insurance Extended health care On-site parking Paid time off Store discount Vision care
Schedule:

Day shift Monday to Friday No weekends
Ability to commute/relocate:

Gatineau, QC: reliably commute or plan to relocate before starting work (required)
Experience:

automotive: 1 year (preferred)
Language:

French (required)
Work Location: In person