Job Description

We are looking for a Service Administrator at Kingsway Instruments to handle administrative duties for the calibration of test and measurement equipment. The applicant would assist with the work flow of test equipment through the lab and communicating with customers to arrange return of equipment. Ensuring paperwork and equipment is correct, obtaining PO's and payment, and providing exceptional customer service is the main duties of this position.

Skills/Experience Required:

- Great customer service

- Attention to detail

- Preferrence to candidate with previous experience handling work orders / service tickets.

- Strong communication skills

- Microsoft Word, Microsoft Outlook

- Quickbooks experience is recommended.

- Basic computer skills

- Able to multitask and work in fast paced environment

- Be able to lift 30 lbs+

Duties:

- Handle incoming/outgoing equipment

- Create work orders and track progress

- Complete service paperwork and process PO/payments

- Communicate with customers, provide updates

-Communicate with other Kingsway staff including technicians and shipping department

- Cleaning equipment

What we do:

Sales, Service, Rentals, and Calibration of Industrial Test Equipment and Instrumentation

Key focus on Electrical, Dimensional, Humidity, Pressure, Temperature, and Torque

Major product lines include Fluke, Megger, Crystal, Mitutoyo, Proto, Alkitronic, Defelsko, Hubner, and more.

Over 50 Years In Business

- Kingsway is one of the longest running Calibration and Test Equipment companies in all of Canada!

Always Growing

- We are always to looking to grow and expand our services to better serve our customers. Be part of an exciting and growing company with new opportunities.

Expertise

- Our team leverages over 100 years of combined technical experience to offer solutions and support to our customers. Kingsway utilizes top-of-the-line calibration equipment and has extensive resources.

Benefits

- We are proud to offer our employees a competitive medical benefits plan and vacation policy, along with flexibility and optimal working hours. As well, we also provide a matching RRSP Contribution Plan.

Job Type: Full-time

Expected hours: 40 per week

Benefits:

Dental care Extended health care On-site parking Paid time off RRSP match
Experience:

Customer Service: 3 years (preferred) Work Order Management: 3 years (preferred)
Work Location: In person