Job Description

Senior RGI (Rent Geared to Income) Specialist, Housing Administration.

Employment Type: Full-Time, Permanent.
Work Hours: 35 hours per week.
Salary: $51,829 annually (Level 6), plus comprehensive benefits.
Location: 80 Woodlawn Avenue East, Toronto, ON, M4T 1C1.
Internal Application Deadline: Monday, January 16, 2023.
External Application Deadline: Wednesday, January 18, 2023.

JOIN OUR TEAM:

YWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as trans, intersex, non-binary, agender, and/or Two-Spirit. We encourage applications from women and gender diverse people from all races, ethnic origins, religions, abilities and sexual orientations.

The Senior RGI Specialist is responsible for the administration of the rent geared to income program and market rents of all YWCA Toronto housing on behalf of the YWCA Toronto in accordance with the Housing Services Act and Residential Tenancies Act.

ABOUT YWCA TORONTO - HOUSING ADMINISTRATION:

YWCA Toronto offers a range of housing options for single women and women-led households and gender diverse people, including permanent housing at a variety of locations. Individual and group support assists residents to maintain their housing. On site housing support services provide education on the rights and responsibilities of tenancy, conflict mediation and resolution, crisis prevention and intervention and referrals. Supports are intended to assist women and gender diverse people to develop skills to live independently. Staff have expertise in numerous areas (i.e. job readiness, advocacy, parenting, effects of violence on women and their children), and are available to work with the tenants to identify barriers in their lives.

KEY RESPONSIBILITIES:

• Responsible for responding to funders regarding RGI reviews as needed and demonstrates compliance to the RGI Guide by providing all documents requested. Works collaboratively with the funder until the file is closed or a decision is rendered.
• Functions as the primary contact regarding all general RGI inquiries and RGI guide interpretation.
• Schedules, issues and receives the necessary documents from tenants to conduct and complete annual income review, in year changes, and changes in household composition in accordance with funder\xe2\x80\x99s guidelines.
• Responsible for responding to funders regarding RGI reviews as needed and demonstrates compliance to the RGI Guide by providing all documents requested. Works collaboratively with the funder until the file is closed or a decision is rendered.
• Responsible for preparing and forwarding the documents for review for funder annual audits and responds to questions regarding process, compliance and rationale for decisions made regarding calculations and notice of decisions.
• Provides summary documents to support quarterly and annual reports.
• Any other duties as required.

QUALIFICATIONS:

• General knowledge of an academic or technical discipline normally acquired through completion of a community college diploma (e.g. Business Administration) (Cases for Equivalency will be considered).
• Rent Geared to Income certificate required.
• 5-7 years directly related work experience completing rent geared to income calculations.
• Working knowledge of the Residential Tenancies Act, Housing Services Act, Ontario Human Rights and Landlord Tenant Board.
• Expertise in calculation of Rents-Geared-to-Income in accordance with the Housing Services Act the RGI Administration Manual.
• Experience working with non-profit housing databases.
• Advanced computer skills in a Windows environment with strong knowledge of GP Dynamics and Microsoft Office (e.g. Excel and Word).
• Demonstrated excellent organizational and administrative abilities.
• Ability to respond to multiple requests or service demands.
• Ability to focus and concentrate on critical tasks to meet established deadlines.
• Ability to use good judgment and discretion in dealing with confidential information.
• Excellent oral and written communication required.

Note: Vacation may not be taken during scheduled annual income review deadlines.

Vaccination Policy: In accordance with YWCA Toronto\xe2\x80\x99s COVID-19 Vaccination Policy, all YWCA Toronto employees are required to be fully vaccinated with a COVID-19 vaccination series by October 30, 2021. As a condition of hire, new staff will be required to submit proof of vaccination prior to their first day of work. The YWCA will consider written requests for accommodation under the Human Rights Code on a case by case basis and will accommodate those individuals who are legally entitled to accommodation.

HOW TO APPLY:

Please submit your cover letter and r\xc3\xa9sum\xc3\xa9 to Tara Jewer, Manager of Housing Administration at housingadminjobs@ywcatoronto.org. Please quote JOB ID HADM814 and your name in the subject line.

Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is within the Bargaining Unit. Please indicate on your cover letter and email subject line if you are an internal candidate. For internal applicants, this position is not secondable.

YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races, ethnic origins, religions, abilities and sexual orientations.

YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation. While we thank all candidates for their interest, only those selected for an interview will be contacted.

YWCA Toronto is a Scent-Sensitive Workplace.

Posting date: January 6, 2023.


About YWCA Toronto:

YWCA Toronto is dedicated to improving the lives of women, girls and gender diverse people. We help women and girls flee violence, secure housing, find jobs, establish their voices, enhance skills and develop confidence. We offer a range of housing options, employment and training programs, community support programs, girls\' programs and family programs; we also engage in systemic advocacy. As part of a national and international movement, the YWCA is a turning point in the lives of 25 million women and girls world wide. We welcome women of all faiths, sexual orientations, races, cultural affiliations and creeds. YWCA Toronto is funded by the United Way Toronto & York Region, the City of Toronto, the Province of Ontario, the Government of Canada, as well as many corporate sponsors, foundations and individual donors.