Job Description

Platinum Recruiting has been given the opportunity to work with one of Canada\'s largest property management groups in the retail sector. They have worked hard to establish a reputation as a company that people want to work for, and retailers want to partner with.

Our client currently has an opening for a Senior Property Administrator. This is a full-time role from 8:30-4:30 Monday to Friday (some flexibility with start times available).

As a Senior Property Administrator your primary responsibility would be submitting daily, monthly, quarterly, and annual financial transactions for the property including accounts receivable, collections, monthly charges, year-end charges, and percentage rent. This role will work closely with the Accounting department at the Toronto Head Office on financial reporting and processes, and lease administration affecting the property.

Role Responsibilities

• Prepare monthly, quarterly, and annual accruals
• Update, maintain and audit all tenant information to ensure it is accurate and up-to-date
• Prepare and coordinate initial rent letter and rent notices to all tenants
• Timely & accurate entry of Specialty Leasing license agreements (including related storage agreements) into ERP system
• Complete the monthly tenant audit for submission to General Manager
• Reconcile rent roster on a monthly basis
• Assist with preparation and input of property budget(s)
• Manage and maintain accurate sales reports for the property
• Organize and collect supplementary tenant documentation including tenant insurance certificates, architectural certificates, and other pertinent documentation where required
• Resolve tenant operating cost issues
• Reply to tenant inquiries regarding operating costs and other payments
• Liaise with Property Accountants in relation to property revenues/expenses,
• Verify, collect, process, and input rent due, adjustments and other payments from tenants in ERP system
• Recommend bad debt allowances and write-offs and report these to the General Manager
• Provide informational support to managers
• Administer and oversee petty cash dispersal and reconciliation (if applicable)
• Other duties as assigned

Supervision of Direct Reports

• Conduct annual performance reviews and coach direct report(s) accordingly
• Supervise, mentor and evaluate direct report(s) through formal and informal discussions, including annual evaluations and goal setting sessions to enhance employee job satisfaction, foster employment stability and to maximize productivity
• Actively participate in the hiring and training processes when required
• Provide regular updates & feedback to the General Manager

Performance Metrics

• CAM, tax and utility billings to be collected 60% within 30 days, 80% within 60 days, 100% within 90 days
• Execute accurate and timely year-end billings
• Current rent is collected and deposited to the bank by the 10th day of each month
• Ability to meet deadlines
• People Management

Required Qualifications

Formal Education and/or Certifications

• Bachelor\'s degree or College Diploma in Accounting, Business Administration, or a related field

Years of Experience

• Minimum 3-5 years property administration experience
• Minimum 1 year supervising, coaching, and mentoring direct report(s)
• Experience in Real Estate or Property Management an asset

Specialized knowledge, skills, and abilities

• Knowledge and experience with property accounting software (Yardi preferred)
• Excellent Microsoft Office skills

Competencies

• Communicate clearly, concisely, professionally and convey active listening and openness
• Build positive relationships and demonstrate commitment, effort and a \xe2\x80\x9ctake charge\xe2\x80\x9d attitude
• Produce accurate work with attention to detail and consistently meet deadlines
• Take ownership for actions, accept constructive criticism and make the necessary changes to behaviour
• Overcome obstacles to get the job done, identify problems and recommend solutions
• See change positively and adapt quickly to change in work requirements
• Embrace change and support new initiatives, anticipate and analyze issues in order to understand the future impact of actions and make sound decisions
• Actively support training & development opportunities for employees as well as provide regular and meaningful feedback while delegating responsibility and being comfortable working through others

Values

• Respect: Value diverse perspectives, experiences and talents; treat others the way you would want to be treated
• Empowerment: Use the means provided to carry out responsibilities to the best of your ability and to implement creative ideas
• Integrity: Do the right thing, deliver on commitments, and admit mistakes
• Teamwork: Work together as one team toward common goals
• Accountability: Hold yourself and others accountable for decisions and results

What we offer

• Generous vacation time, pro-rated from the time you start
• Paid sick days and personal day allotments
• Benefits paid by employer
• Pension and RRSP Group Benefits
• Education incentives
• Fitness / Health incentives
• Onsite parking
• Recognition days

Job Features Job Category Project Management

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