Job Description

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!Senior Manager, Wireless & Cable PricingThe overall responsibility of the Senior Manager of Pricing is to oversee all aspects of our Wireless & Wireline rate cards to drive long-term value for Rogers. The Senior Manager is responsible for the commercial strategy, pricing, and overall P&L financial performance of the portfolio within the Rogers for Business team. The Senior Manager will manage a team of pricing managers and will have overall accountabilities for all aspects of your portfolio of solutions requiring you to have excellent communications skills across every part of the Rogers\xe2\x80\x99s business as well as both direct and indirect team management skills.What you will be doing:Portfolio Strategy: Accountable to create and maintain a coherent product life cycle strategy for your portfolio that addresses the unique needs of customers across all customer segments. Establish product direction for existing products, including product extensions and additional target markets. Own the growth plan for the portfolio of solutions.Portfolio Roadmap: Track industry trends, product segment growth, and market share. Document concept for new products and/or enhancements to meet existing or anticipated market needs and present according to established product development process.Commercial: Create and analyze business models for any new Wireless & Wireline commercial offerings. You will work with the regional Commercial Managers, Marketing, Finance, and Product teams as well as key customers / partners to drive revenue, NPS and commercial success.Lifecycle Management: Monitor all aspects of portfolio performance (revenue, utilisation, penetration, cross sell / up sell, margin, quote to cash efficiency, on-boarding efficiency and accuracy, NPS and key customer service KPI\xe2\x80\x99s). Adapt your strategy and roadmap to ensure overall portfolio health through full life cycle management (concept to retirement).Customer Focus: Serve as the internal and external evangelist for your products and constantly seek direct customer feedback on current portfolio performance as well as input on future plans. Ensure full engagement of sales and operations to make certain that any product and service delivered will delight our customers through thorough end-to-end processes.Sales Enablement: Ensure the support and training of sales staff. Participate in the development of all marketing collateral, including website pages, product releases, brochures, advertisements, video, and presentations. Provide support and subject matter expertise to the Sales, Specialist Sales, and Solution Architect teams for joint sales calls to key accounts, proposal/bid response, communicating product updates.Leadership and Management: Provide supervision, training, ongoing guidance, and mentorship to your team allowing them to accomplish their objectives and fulfill their responsibilities; monitor their progress and conduct performance reviews; interview potential candidates and own the hiring decision. Encourage continuous process improvements by developing ways to maximize each team member\xe2\x80\x99s involvement in all process improvements. Lead the day-to-day activities of your department to achieve both the corporate and departmental objectives.Performance: Track revenue and margins. Manage product line direction through an ongoing assessment of current products, pricing, and position; systematically develop and evaluate opportunities for new products and/or enhancements; and identify new target markets and related strategies. Develop, execute and maintain product business plans that provide current market information, including sales and gross profit margin history, year-to-date (YTD) actuals and projections, key market positioning, sales channels and competitive strategies, pricing, market share, product life cycle plans, and evolution plansWhat you bring:You must possess a blend of business and technical savvy. You must have a solid background in Corporate Wireless and Wireline solutions and capabilitiesYou must have deep expertise and experience in launching and managing B2B solutions in different verticals.Minimum 8+ years of related managerial an/or product management experience, including a minimum of 5 years\xe2\x80\x99 experience within a pricing roleEngineering or business degree preferred; Master of Business Administration degree preferredYou should enjoy identifying trends, analyzing the competitive market place; understand customer problems, and finding innovative solutions for the market.Proven ability to impact, influence and interact within the various levels of the organizationStrong interpersonal and leadership skills with a proven ability to effectively lead a team to achieve short term and long term business resultsProven ability to work effectively and independently on multiple simultaneous tasks within a fast-paced customer service oriented environmentExceptional ability to persuade, convince, negotiate with influence in order to support objectivesExceptional analytical, investigative, problem solving and troubleshooting skillsExcellent written and oral communication skills to communicate effectively with cross-functional teamsExcellent organizational and time management skills with a strong attention to detailCreativity, adaptability and a strong understanding of the customer needsHighly motivated, technically competent individual, with a naturally inquisitive nature and a deep knowledge of telecommunications products and servicesExperience working with IT, sales processes, pricing and marketingAbility to adjust quickly to shifting priorities and rapid changesWhat\xe2\x80\x99s in it for you?We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you\xe2\x80\x99ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:Competitive salary & annual bonusCompetitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.Paid time off for volunteeringCompany matching contributions to charities you supportGrowth & Development Opportunities:Self-driven career development programs (E.g. MyPath program)Rogers First: priority in applying to internal roles of interestWellness Programs:Homewood employee & family assistance programCognitive Behavioural Therapy (CBT) & Virtual therapy sessionsLow or no-cost fitness membership with access to virtual classesOur commitment to the environment and diversity:Work for an organization committed to environmental protectionStrong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different,and we know what makes us different makes us great.This is a hybrid work position and will require you to be in office three days per week. You can choose which days in office work best for you!If you are selected to move forward in the recruitment process, here is what you can expect:15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!\xe2\x80\x8b
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (012), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Marketing & Marketing Research / Analysis
Requisition ID: 293622At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the .Successful candidates will be required to complete a background check as part of the hiring process.Posting Notes: Rogers Business

Rogers Communications