Job Description

Referred applicants should not apply directly to this role.
All referred applicants must first be submitted through Workday by a current Loblaw Colleague.
Location: 2755 190 St, Surrey, British Columbia, V3S 3W6
At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends, neighbours, family members and colleagues.
We succeed through collaboration and commitment and set a high bar for ourselves and those around us.
We’re looking for adaptable people who are thrilled to join us in our goal of helping Canadians Live Life Well®. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We promote leaders at every level and support our people to follow their passion.
The Transport Senior Manager leads the team of Managers who execute on day to day operations while supporting the General Manager in strategic initiatives. In addition to providing business support to retail, the management team, distribution centre and other key stakeholders, the Senior Manager will ensure key performance indicators are achieved through a relentless pursuit of driving efficiencies. The successful candidate will bring proven experience in quickly adapting to new environments and creating a positive working environment for all colleagues while achieving positive results.
Operations Management

• Lead transport operations encompassing inbound and outbound order flow from dispatch and execution to carrier management
• Responsible for effective labour planning and execution, including both LCL and 3rd party carrier partners (where applicable)
• Accountable for promoting and adhering to Health and Safety, Food Safety and environmental audits
• Develop relationships with Customers and Carriers, with a service, performance and partnership focus
• Continually seek out and capitalize on opportunities to improve all aspects of operations in a multi-department environment and services provided to customers.
• Evaluate performance of Transportation Managers and dispatch team and provide necessary feedback and coaching to achieve targets; evaluate roles to ensure clear expectations and optimal accountabilities are assigned
• Provide direction to 3pl site management teams regarding transport/yard operations
• Plan, organize and deploy available labour and resources to meet budget and service levels.
• Investigate performance issues and complaints regarding drivers, following up with appropriate carrier as needed.
• Develop process improvement initiatives to promote productivity gains, reduction of costs and new methods of doing business.
• Responsible for yard management including gatehouse operations where applicable
• Work collaboratively within the network to innovate and develop opportunities to fully leverage a resource constrained environment
• Be the model through our Blue Culture Journey
• Ensure all Company policies and procedures are followed

Requirements

• 3 to 5 years in a transportation operations role, with 2-3 years leading direct reports
• Post secondary education in operation management or equivalent experience.
• Strong focus on customer communication and relationship management
• Strong ability to motivate and develop leaders
• Ability to plan, organize and prioritize a heavy workload
• Ability to travel as required
• Strong analytical skills, with the ability to implement processes to optimize efficiencies
• Computer skills, including MS office programs, WMS and other related systems required
• Flexibility to work irregular or extended hours including nights, weekends and holidays as needed

Loblaw is committed to sustainability by sourcing products with integrity and making a positive difference in the community. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
Employment Type: Full time
Type of Role: Regular
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.