Senior Manager, Corporate Quality Assurance

Toronto, ON, Canada

Job Description



Are You Ready to Make It Happen at Mondel\xc4\x93z International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You manage technical and scientific professionals responsible for initiation and execution of programs. This is a leadership role in cross-functional teams and regularly interacts with RDQ and cross-functional senior management. How you will contribute You will lead regional and sub-regional teams to deliver on the quality strategy, providing sufficient resources and expertise to appropriate functions and locations. You will manage, lead, coach and develop a team of quality experts to execute regional and global quality programs, ensuring compliance with Mondel\xc4\x93z policies and procedures and adherence to external regional and local food safety/regulatory requirements in internal and external manufacturing locations and facilities. In this role, you will develop and report quality KPIs, applying your understanding of the impact regional KPIs have on the global business. In addition, you will facilitate communities of practice on quality related topics; represent the quality function at R&D meetings to ensure that sufficient resources and expertise are allocated to significant projects, and to ensure there are sufficient resources available so products meet design, food safety and quality policy requirements; identify quality enhancements and improvements across R&D and the supply chain; partner with technical groups such as food safety/micro and sanitation to ensure program compliance and enhancement, and; help manage special situations and early warnings with respect to plant investigations, root-cause analysis and follow-up for the SSMT, protecting Mondel\xc4\x93z\xe2\x80\x99s interests and reputation. What you will bring A desire to drive your future and accelerate your career and the following experience and knowledge:
  • Relevant experience in operations, quality and/or R&D
  • Project management and managing multiple priorities
  • Understanding of the commercial strategy process, product/package development process, food safety, plant commercialization, ingredient and package technology, coaching, and training in technical material
  • Communication skills and leading cross-functional teams
  • Statistical processes and problem-solving techniques
  • Working with third-party manufacturers and suppliers to ensure compliance to Mondel\xc4\x93z International\xe2\x80\x99s policies and procedures
  • Working with customers on quality related issues
  • Working with service-vendors\xe2\x80\x99 technical equipment to support compliance
Summary Statement : The Sr. Manager, NA Venture position provides leadership and management for Ventures across the North America Quality team. This position is responsible for leadership in the areas of quality manufacturing strategic direction, development of, Food Safety and Quality Systems, product standards and Regulatory Compliance. This position drives quality commitment across the NA Venture organization and manufacturing network to assure achievement of superior customer satisfaction, consistency, value, and food safety. This position ideally requires experience in quality and/or manufacturing, understanding of Quality & Business Systems and the ability to influence stakeholders This position would report to the US NA Ventures Director and indirectly report to the NA Ventures RD team and Operations team across US and Canada. Success in this role will require strong leadership, managing a remote team, working well with others, deep knowledge of quality principles / programs, strong technical skill, strong influencing skills, and a sound understanding of the commercial business Primary Responsibilities
  • Influence Senior Operations & RDQ Management and lead the development and implementation of a manufacturing quality strategic plan that sets a strong Quality direction for the NA Ventures Network. Deliver continuous improvement across manufacturing network through new tools / application, network benchmarking and leveraging cross-category, cross-region collaboration to ensure product design processes and quality systems are best in class.
  • Drive the successful implementation of quality policies, programs, tools and technologies that position Quality as a competitive advantage. Leverage shared services to enable achievement of manufacturing goals. Ensure preparedness for internal and 3rd party audits.
  • Work with NA Ventures partners and manufacturing quality managers to develop the ventures departments and capabilities. Provide necessary training and development in product knowledge, process technology, process control, optimization techniques, QP\xe2\x80\x99s and Mondelez competencies to increase employee effectiveness and achieve optimum performance levels.
  • Lead quality programs and training with Ventures partners and manufacturing locations in areas such as Quality Chain Management System, Traceability, Weight Control, HACCP, GMP\xe2\x80\x99s, Sanitation, Food Safety Principles and Regulatory compliance. Facilitates sharing of best practices between different manufacturing locations and NA Partners.
  • Lead compliance to key quality and food safety programs such as supplier management and HACCP management connecting the NA region subject matter experts.
Qualifications/Abilities :
  • B.S./M.S. in a related scientific discipline
  • 30% Travel
  • Minimum 8-10 years of related experience (Operations and/or RDQ) with demonstrated technical and managerial ability.
  • Excellent leadership capabilities, interpersonal relations skills and problem-solving skills.
  • Extensive knowledge of Quality Principles and Mondelez Quality programs and Policies.
  • Analytical skills to evaluate data and make sound judgement regarding the business.
  • Be a confident, humble and servant leader with a demonstrated ability to connect with people from a wide range of backgrounds, experiences, and organization levels, who can explain technical concepts to non-technical people, drive results and be adaptive in a fast-paced, high-change environment.
  • Demonstrated ability to work with all levels of the organization within corporate and manufacturing settings.

No Relocation support available

Business Unit Summary

With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging. Mondelez welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process. Please note that the term "accommodation" in this posting means changes that are made in order to meet the needs of a person with disabilities and not lodging.

Job Type

Regular Corporate Quality Assurance Product Quality, Safety and Compliance

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Job Detail

  • Job Id
    JD2260894
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, Canada
  • Education
    Not mentioned