Job Description

Job Type: Temporary Contract
Reference code: 119983
Primary Location: Montreal, QC
All Available Locations: Montreal, QC

Our Purpose

Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
Build a network of colleagues for life
Be empowered to lead and have impact with clients, our communities and in the office .

The Senior Manager, Business Operations provides strategic and tactical leadership, coordination and oversight to front line and operations employees, supporting a diverse and inclusive culture.

What will your typical day look like?

As a Business Operations Senior Manager some of your duties will included but not limited:

Day-to-Day Operations

• Keeps all facilities functioning as intended, compliant with laws and regulations that reflects efficient services, while also protecting the surrounding community and environment.
• Ensures all elements of infrastructure are serviced for efficiency, reliability, and safety, through regular preventive and demand maintenance.
• Works with and through your team to find efficiencies and cost savings opportunities and implements new and innovative ways of working to capitalize on these.
• Responsible for talent acquisition and management for the region.

Strategic Responsibilities

• Oversight and accountability for offices within our Quebec and Atlantic provinces.
• Strategic management of Operations & Maintenance (O&M), leased space and infrastructure, and furniture and equipment within our leased real estate.
• Accountable for business readiness for multiple global ISO obligations and compliance, in preparation for yearly onsite/virtual audits.
• Support the implementation of large-scale workplace transformation and service innovation initiatives.

About the team

The Business Operations team is a group of high performing, dynamic professionals with expertise in hospitality, client experience, office operations, facilities management and executive administrative support. We work on a variety of projects and tasks, ranging from high-level strategy and execution on key initiatives like the Future of Work to value add administrative support for our Partners and Directors on their client engagements. Day to day, we collaborate closely across operations and with our colleagues in marketing, events, business development, HR, finance and others to deliver value add service to our clients. We are the team known for getting stuff done.

Enough about us, let's talk about you

You are someone who has:

• Minimum 6 years of operations, facilities, project management, real estate or equivalent experience, preferably within a complex professional service work environment
• University degree in Logistics, Industrial Engineering, Business Management or other related operations disciplines an asset
• Bilingualism (French and English) required
• Demonstrated skill in vendor management and coordination
• Experience that demonstrates excellent customer service skills, strong communication and organizational skills, and the ability to work in a new and growing team environment
• Previous experience supporting medium to large scale workplace transformations or business change, with previous management experience with physical office moves and build-out of new office environments
• Exercises critical thinking and good judgement / decision making. A critical innovative thinker who is able to navigate gray areas, anticipate problems, formulate solutions and act accordingly.
• Ability to travel as required

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours

At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We'd love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Metis, and Inuit peoples. We are all Treaty people.

Job Segment: Recruiting, Operations Manager, Administrative Assistant, QC, Industrial Engineer, Human Resources, Operations, Administrative, Quality, Engineering

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