Job Description

Position Summary

At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people - they are at the forefront of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work.

Did we catch your attention yet?

If you want to work for one of the most recognized brands in the world and one of the Top 100 Employers in Canada...and have a ton of fun.... then please keep reading!

Our Perks:

• Flexible Remote Working Environment
• Competitive Salary and Performance based incentive plan for all levels
• Employer paid Medical and Dental coverage from day one
• Group RRSP plan that helps you save for the future
• Fantastic employee discount on all Samsung products
• Tuition Reimbursement to keep you learning
• Employee Referral program- we want great talent like you!

The role of the Senior Deployment and Support Engineer is to support our carrier customers with innovative technology and market-leading products and solutions in areas like 4G Core, IP Multimedia Sub-System (IMS).

Role and Responsibilities

• Execution of on-site & remote deployments of 4G Core & IMS Network elements
• Build & setup necessary infrastructure environment to carry out System test for 4G Core & IMS Network elements
• Define 4G & IMS functional specification & prepare high level Design documents.
• Prepare and deliver MOPs, Installation & troubleshooting guide for 4G Core & IMS Network Elements
• Integration & test 4G Packet Core & IMS network elements and eco system of new or already installed application, interfaces configuration & integration.
• Co-accountable for functional & non-functional testing of deployed systems
• Involve in troubleshooting, software updates and manage change request
• Involve in preparing & executing Acceptance Test Case.
• Co-accountable for operational launch of solution
• Develop/modify test scripts to enable automation of System deployments, System Integration & verification activities

Requirements/Knowledge:

• MUST HAVE Strong working knowledge of wireless telecommunications networks
• Well Versed of 3GPP Rel 13+ 4G Packet Core (MME, SAE GW, PCRF), IP Multimedia Sub-systems(IMS)
• Exposure to Virtual Machine, VNF, MANO or Container/MicroService infrastructure tools
• Exposure to Platform such as RedHat Openshift, VMWare is desired
• Experience on SIP, DIAMETER, HTTP/HTTPS, SOAP, RTP/SRTP
• Experience in System Integration, designing, deploying and testing in a multi-Vendor platform scenario.
• Proven experience working with distributed Linux operating systems (installation, configuration and troubleshooting).
• Understanding of Linux core fundamentals, command-line operations, scripting and service monitoring.
• Solid understanding of IP networking and network devices.
• Good scripting skills (awk, sed, bash).
• Firm understanding of version control systems such as subversion.
• Solid understanding of agilie methodologies, working in small teams, Continuous Integration and Continuous Delivery.
• Have exceptional troubleshooting and customer-handling skills.
• Show excellent communication in English (both verbal and written).
• Must be willing to do some business traveling

Education:

• Bachelor's Degree in Computer Science, or related field, with 10+ years of directly related experience required.

Experience:

• Design, integration, testing & deploying 4G Packet Core(MME,SAE GW, PCRF) & IMS software.
• Developing new ways of automation and continuous delivery.
• Explore, evaluate and adopt technologies so as to add value in the deployment process and/or the platform to be delivered.
• Taking ownership of technical issues, and working with our Development group to resolve issues
• Resolving escalated customer complaints.
• Documenting troubleshooting and problem resolution steps.

Samsung is an equal employment opportunity employer.

Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.

We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted.

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Skills and Qualifications

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