Job Description

Now Hiring: Senior Cafe Server - Courtyard Cafe

Location:

Courtyard Cafe | Department: Food & Beverage

Reports To:

Banquet & F&B Management Team

Are you passionate about coffee, customer service, and creating memorable cafe experiences? Do you love being the calm in the storm during a morning rush? We're looking for a

Senior Cafe Server

to take the lead in our vibrant Courtyard Cafe -- someone who can keep service smooth, staff motivated, and guests delighted, all while maintaining the highest standards in quality and hospitality.

Duties:

Lead by example

on the cafe floor, demonstrating top-tier service and professionalism.

Train and mentor

cafe team members, fostering growth and confidence.

Ensure quality

-- from food presentation to drink prep, nothing escapes your eye.

Keep operations sharp

by completing daily checklists, maintaining supply levels, and supporting accurate cash-outs.

Handle guest feedback

with care and follow through to resolution.

Maintain safety and cleanliness

to the highest standards -- from handwashing to hazard reporting.

What We're Looking for:

A seasoned server with a warm smile and sharp eye for detail. A natural leader who can coach, train, and inspire others. Calm under pressure and quick to resolve guest concerns with grace. Passionate about food and beverage, from the perfect latte to a beautifully plated salad. Obsessed with cleanliness, consistency, and a cafe that runs like clockwork.

The Role Requires:

Being on your feet and in action -- lifting, bending, moving, serving. Strong communication skills and a leadership presence. Ability to multitask with grace and precision, even on the busiest days. A commitment to maintaining a safe, tidy, and welcoming cafe environment.

Why Choose Us?

Professional and supportive work environment with a high regard for employee safety

Onsite employee parking

Discounted membership for Victoria Athletic Club

Subsidized employee meals

Food discounts in our outlets, including Fathom Restaurant

Excellent extended benefits (Life and AD&D, Health, Dental, Vision, and an Employee and Family Assistance program) upon qualification

A matching Defined Contribution Pension Plan after 1 year

Discounted Hotel rate for Friends & Family

Employee recognition & referral program

Treat days, employee events and an annual employee party

We are an equal opportunities employer and value diversity in our team

We are Biosphere Certified and committed to developing positive environmental initiatives.

Ready to bring your energy, experience, and leadership to our cafe team?

Apply now and help us make every cup and customer experience exceptional.

We thank applicants for their interest but are only able to consider candidates with valid authorization to work in Canada*

Hotel Grand Pacific is committed to creating an inclusive and accessible interview process. Any applicants that will require accommodations during the screening process are encouraged to contact 250 380-4490 to discuss their needs.

Job Types: Full-time, Permanent

Pay: From $25.12 per hour

Expected hours: No less than 30 per week

Additional pay:

Tips
Benefits:

Company events Dental care Discounted or free food Extended health care On-site gym On-site parking Store discount Vision care
Flexible language requirement:

French not required
Schedule:

8 hour shift Evening shift Holidays Morning shift Weekends as needed
Language:

English (preferred)
Work Location: In person

Expected start date: 2025-07-08