Job Description

Primary Duties:

The GHRSC Associate is responsible for supporting the daily operational aspects of the programs, policies, and processes of FTI's key HR transactions including new hires, terminations, employment status/job data changes, benefits processes, and the data integrity of the HR systems.

Provide first-level support to employees, HR Business Partners and managers on daily inquiries and transactional requests leveraging ServiceNow (case management tool)

Support employee lifecycle transactional processing from hire through retire for global employee base

Provide end-to-end onboarding and offboarding support

Responsible for system support and troubleshooting, including automated onboarding system, leave management tool, time recording system, performance appraisal system, eLearning management system

Provide support for other HR programs/processes including but not limited to Contractors, Benefits, Supplemental Payment, Leave of Absence, Immigration/Visa, Employee Verification, Background checks, Probation, Invoice processing, Vendors

Create documentation for job data changes, maintain Human Resource Information System records. Maintain HR records in document management system, ensuring data integrity and confidentiality

Deliver regular and ad-hoc reporting across all HR systems as requested by the business

Provide analytical support for compliance auditing efforts

Maintain compliance with company policies, as well as local regulations concerning employment

Responsible for documenting process changes, as well as creating and maintaining Knowledge Articles for global processes

Contribute to and maintains HR information knowledge base, to include FAQs, quick reference guides, knowledge articles and operations manuals

Co-lead small to medium HR projects and oversees related change management

Provide support to recurring ad hoc processes and projects

Basic Qualifications:

Minimum of a Bachelor's degree from a four-year College or University or pursuing degree

At least 2-3 years of experience working in a professional office setting preferably with exposure to HR processes

Demonstrated ability in Microsoft Office Suite (Outlook, PowerPoint, Excel, Word)

Experience across multiple HR functions including HR operations, benefits, compensation, talent development and recruiting a plus

Excellent written and verbal communication skills

Superior time management and organizational skills

Strong attention to detail and accuracy

Demonstrates team player skills

Travel required to FTI office(s).

COVID Vaccine required*

*Individuals seeking an exemption from this requirement for medical or religious reasons should complete a request for accommodation form and submit the form to your recruiter.

Preferred Skills:

Experience with CRM Software (e.g. ServiceNow), HCM Software (e.g. PeopleSoft), SAP, Learning Management System (e.g. SABA), Onboarding platforms (e.g. SuccessFactors Onboarding), Performance Management system (e.g. Career Navigator), Leave Management system (e.g. TeamSeer) is a plus

Experience troubleshooting across multiple platforms/systems - demonstrated technical ability

Continuous improvement mindset and a passion for measuring results through data and metrics a must

Ability to multitask in a highly dynamic environment and manage own work to meet deadlines

Demonstrates flexibility and adaptability according to the changing needs and priorities of the organization

Ability to handle multiple ranges of tasks, projects and deliverables with wide latitude for independent judgment and initiative

Advanced proficiency in Microsoft Excel (VLOOKUP, Pivot tables, etc.)

Qualifications - External

Our Benefits

Apart from the well-structured career path and excellent team environment, our employees enjoy a variety of perks and benefits. Our benefits include, but are not limited to:

• Competitive salary and bonus plans
• Generous paid holidays, time off and parental leave
• Full package of benefits plans
• Company matched 401K
• Annual paid volunteer hours
• Corporate matching for charitable donations
• Potential for flexible working arrangements
• Free snacks and drinks
• Upscale offices close to public transportation
• Pet insurance

About FTI Consulting

What makes us unique? With more than 6,250 employees located in offices in every corner of the globe, we are the firm our clients call when their most important issues are at stake. Regardless of what level you are, you will have the opportunity to work alongside and learn from top experts in your field on high-profile engagements that impact history. Our culture is collaborative, and we value diversity, recognition, development and making a difference in our communities.

FTI Consulting is publicly traded on the New York Stock Exchange and has been recognized as a Best Firm to Work For by Consulting magazine and one of America's Best Management Consulting Firms by Forbes. For more information, visit and connect with us on ( ), and .

FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

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Additional Information

• Job Family/Level: Core Operations Level 2 - Tier 1
• Citizenship Status Accepted: Not Applicable
• Exempt or Non-Exempt?: Exempt
• Citizenship Status: Not Applicable

Compensation

• Minimum Pay: 67000
• Maximum Pay: 96000