Senior Advisor Technical Services

Mississauga, ON, Canada

Job Description



Basic Function


Petro-Canada Lubricants Inc. (PCLI), an HF Sinclair company is seeking a Senior Technical Advisor – Central Canada for our Holly Frontier Lubricants & Specialties Canada Sales division. Reporting to the District Sales Manager for Central Canada, the Senior Technical Advisor plays a key customer-facing role in supporting our solutions based sales model. The Senior Technical Advisor will work with the Sales team and our customers to provide technical expertise related to lubricant products, application, best practices, and equipment. The role will involve a high level of collaboration with not only our Sales team, but also R&D, Marketing, Manufacturing and Supply Chain.

Job Duties


  • Primary technical support for the Sales team, which includes their distributors and customers
  • Develop strong technical relationships with customers in order to deliver on our solutions and value based propositions. This would involve gaining a deep understanding of the maintenance and lubrication needs of customers
  • Conduct and complete comprehensive lubrication audits and surveys with the objective of continuous improvement and tangible savings
  • Develop a strong network and knowledge base as the technical subject matter expert on lubricant products, applications and equipment
  • Provide industry specific field knowledge to the Sales, R&D, and Marketing departments regarding product performance, customer needs, and industry trends
  • Investigate and resolve product application and/or quality problems by conducting root cause analysis while working with the R&D, Manufacturing, Production and Quality Assurance personnel
  • Co-ordinate/lead and support customer acceptance and product development field trials
  • Develop, organize and present technical presentations and/or training seminars to customers, distributors, and PCLI staff
  • Liaise with used oil analysis labs and our R&D team to develop and support oil analysis programs.
  • Support original equipment manufacturer (OEM) product approvals
  • Manage product cross reference database, along with providing lubricant cross-referencing reports to customers and distributors
  • Provide back-up support to other Technical Advisors in other geographies and segments as required
  • Special assignments, projects or tasks as assigned by the District Sales Manager

Experience


  • A minimum of 5 years of experience in a petroleum, base oils/lubricants and heavy equipment related industry, along with experience in working with lubricant development, testing protocols, equipment application and performance, as well as equipment reliability
  • Knowledge of lubricants and tribology practices
  • Experience in industries such as general manufacturing, on road fleet, waste and construction is an asset
  • Experience in equipment reliability and preventative maintenance practices is an asset

Education Level


  • A minimum of Technical Diploma in Engineering (mechanical or chemical preferred) or, a combination of education and relevant work experience will also be considered
  • Consideration would be given to Journeyman Heavy Equipment Technicians with experience in the construction, on road fleet and general manufacturing industries.
  • Certified Lubrication Specialist (CLS) per Society of Tribologists and Lubrication Engineers (STLE) exam or commitment to achieving CLS Status within a given time is preferred

Required Skills


  • An exceptional Safety Mindset and ability to work safely at all times when unsupervised
  • Excellent knowledge of lubricants development, testing protocols, equipment application and performance, and equipment reliability
  • Strong knowledge of commercial and industrial lubricants, and their applications for rotating equipment in a wide range of industries, including food, general manufacturing, fleet and construction, steel, power generation, , etc.
  • Working knowledge and participation in audits of ISO/TS quality and environmental systems and OEM registrations, warehouse, blending, and distribution protocols
  • Advanced computer literacy in Microsoft Office suite and database management
  • Strong interpersonal skills coupled with excellent written communication and oral presentation skills for audiences of varying sizes, backgrounds, and levels of expertise
  • Demonstrate proactive continuous improvement and initiative to build best in class processes
  • Excellent organizational and time management skills
  • Demonstrated ability to work collaboratively within cross-functional teams as well as working independently with minimal supervision
  • Must be able to be qualified for H2S Alive, Standard First Aid, WHMIS and TDG if required
  • Experience using SAP as an ERM and Salesforce as a CRM is an asset

Work Conditions


  • Home office based in Ontario, Canada.
  • Approximate 50% travel within the assigned territory (Greater Toronto Area, Manitoba & Saskatchewan)
  • Must have no restrictions on traveling (vehicle and/or air travel) within North America
  • Vehicle Reimbursement program provided
  • Must have valid driver’s license with ability to provide vehicle as per policy and valid required insurance

Our One HF Sinclair Culture:


At HF Sinclair, we are united through our One HF Sinclair Culture, which is underpinned by our five core values of Safety, Integrity, Teamwork, Ownership and Inclusion. Developed to empower our people, our five core cultural values are at the heart of everything we do and extend to how we engage our stakeholders. These values influence our decisions, shape our behaviors and keep us connected across the entire organization. We maintain a true Safety culture for our employees, communities, environments and customers. Our goal is to make sure everyone returns home safely each day. We have a long-standing commitment to Integrity and ethical behavior and do what is right for our employees, investors, communities and the environment. We encourage employees to Step Up and Stand Out by championing a culture of Teamwork and Ownership. We foster a culture of Inclusion by encouraging diversity of experiences, viewpoints and backgrounds. What makes each of us different, together makes us stronger.

About HF Sinclair Corporation


HF Sinclair Corporation ("HF Sinclair"), headquartered in Dallas, Texas, is an independent energy company that produces and markets high value light products such as gasoline, diesel fuel, jet fuel, renewable diesel and other specialty products. HF Sinclair owns and operates refineries located in Kansas, Oklahoma, New Mexico, Wyoming, Washington and Utah and markets its refined products in 19 states principally in the Southwest U.S., the Rocky Mountains extending into the Pacific Northwest and in other neighboring Plains states. HF Sinclair supplies high quality fuels to more than 1,300 Sinclair branded stations and licenses the use of the Sinclair brand at more than 300 additional locations throughout the country. In addition, subsidiaries of HF Sinclair produce and market base oils and other specialized lubricants in the U.S., Canada and the Netherlands, and export products to more than 80 countries. Through its subsidiaries, HF Sinclair produces renewable diesel at two of its facilities in Wyoming. HF Sinclair also owns a 47% limited partner interest and a non-economic general partner interest in Holly Energy Partners, L.P., a master limited partnership that provides petroleum product and crude oil transportation, terminalling, storage and throughput services to the petroleum industry, including HF Sinclair subsidiaries.

Equal Opportunity Employer


HF Sinclair Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other prohibited ground of discrimination.

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Job Detail

  • Job Id
    JD2012762
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mississauga, ON, Canada
  • Education
    Not mentioned