Job Description

Reporting to the Manager, Campus Safety, the Security Investigations Coordinator's primary purpose is to provide both investigative and community liaison support to the overall operations of Campus Safety, both responsively and pro-actively pertaining to the safety and security of all students, faculty, staff, visitors, properties, infrastructure, and events throughout Sheridan.

The Security Investigations Coordinator has the responsibility to assist with the development and management of security investigations as well as assessing community security risks and assisting to ensure these risks are appropriately mitigated and monitored. Many aspects of this position require knowledge of the criminal code, interviewing techniques, threat assessment and specialized technical knowledge related to the Security field. Security Investigations Coordinator is expected to assist the Manager, Campus Safety, with duties related to internal and external community stakeholders, government security agencies and may be expected to represent Sheridan with these groups as required.

What You'll be Doing

• Providing a frontline interface to relay feedback and report irregularities to Manager
• Assessing and responds to various emergency or crisis situations to ensure de-escalation or resolution
• Liaising with emergency personnel including police, fire and paramedic resources and directs first responders to emergency investigations
• Corresponding with police to provide information for their investigations and obtains information for Sheridan's records
• Overseeing and performs ongoing Sheridan incident investigations. Conducts interviews, collects relevant and accurate information in accordance with Sheridan's policy and legal guidelines
• Initiating social media investigations using open source intelligence training as required for the safety of the college operations
• Preparing documentation (e.g. investigations and incident reports, security breaches, facility and safety hazards)
• Leading or participating in the coordination of various drills and testing of security infrastructure
• Ensuring compliance with relevant Sheridan policies and legislation, e.g. Health & Safety, Human Rights, Equity, Diversity, and Accessibility (AODA), Acceptable Use, WHMIS, as well as contracts with vendors
• Indirect oversight of contract staff to ensure quality of investigations, CCTV review, report writing, and other training aspects in relation to investigative skills.
• Completing training evaluations; provide ongoing mentorship and performance feedback to contracted staff and provide feedback to Manager for areas of concern.
• Assisting the with on-going personnel training requirements, the development and implementation of pro-active Campus Security crime prevention strategies
• Participating on committees and working groups externally with community stakeholders across Peel and Halton regions, for items including ongoing investigations, best practices, and routine meetings

About You

You have the skills and knowledge to work with an increasingly diverse student and staff population as well as a proven commitment to anti-oppression, equity, and inclusion.

You are a self-directed natural leader and have a highly collaborative spirit which, combined with your keen interpersonal and communication skills, empowers you to build positive and collaborative relationships and create and maintain a positive organizational culture.

You enjoy balancing many different tasks, staying organized and planning and have the ability to integrate multiple streams of information, prioritize and track multiple projects to meet a demanding workload and keep things running smoothly.

You exercise sound judgement and your sharp problem solving and conflict resolution skills, along with your ability to invite new ways of thinking, allow you to solve challenges in a creative way to help advance organizational goals.

The successful candidate will also meet the following requirements:

• 3-year college diploma or university degree in Security Studies, Investigations, Law Enforcement, Criminal Justice, Sociology, Psychology or a related field
• One of the following is considered an asset:

• Certified Protection Professional (CPP)
• Professional Certified Investigator (PCI)
• Physical Security Professional (PSP)
• Certified Protection Officer (CPO)
• Security Supervision and Management (CSSM)
• Certified Healthcare Protection Administrator (CHPA)
• Counter Terrorism Information Officer (CTIO)
• Associate Protection Professional (APP)
• Must possess Class G Ontario Driver's Licence
• Must possess Standard First Aid and CPR Certificate
• Must possess Dual Licences Security Guard/Investigator certified
• De-escalation/conflict resolution training, ASSIST Training, Mental Health First Aid Training, Diversity and Inclusion Training, Threat Assessment Training considered an asset
• Must possess a minimum of 5 years experience as a security operative including demonstrated experience with incident investigations and critical decision making in emergency situations (equivalencies to be considered)
• Extensive knowledge of court processes, witness management, evidence preparation and a proven ability to liaise with enforcement and legal agencies
• Experience with social media monitoring and open source intelligence research and tools.
• Competency with incident management databases and report generation and Microsoft Office suite
• Must possess experience with high-level report writing

Who We Are:

Every member of the Sheridan community is passionate about the transformational role we play in people's lives. Our strategic plan, Sheridan 2024: Galvanizing Education for a Complex World , charts a path towards a new ground-breaking model of higher education that reshapes post-secondary education and better prepares students for the future. We are committed to demonstrably advancing equity, diversity and inclusivity. Diversity is our strength and fuels our commitment to excellence. Across our campuses, we're making meaningful strides towards developing an equitable and inclusive community.

• For more information, visit:

Other Details

Faculty/Department: Campus Safety, Security and Emergency Management
Campus Location: Trafalgar Campus (may be assigned activities at any Sheridan campus). This position is currently working on-site.
Reference #: J1022-2070
Employee Group: Administrative
Payband: NK
Hours/Week: 37.5
Salary Range: $77, 768 - $ 97,210
Application Deadline: November 14, 2022

Sheridan is deeply committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Mississaugas of the Credit First Nations, Anishinaabe Nation, Huron-Wendat and the Haudenosaunee Confederacy. Sheridan is situated on these lands, and it is our collective responsibility to honour and respect those who have gone before us, those who are here, and those who have yet to come. We are grateful for the opportunity to be working on this land.

Sheridan values the diverse and intersectional identities of its students, faculty, and staff. Sheridan regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. Sheridan seeks applicants who embrace our values of equity, anti-racism, and inclusion. As such, we encourage applications from qualified candidates who have been historically disadvantaged and marginalized, including those who identify as First Nations, Metis and/or Inuit/Inuk, Black, members of racialized communities, persons with disabilities, women and/or 2SLGBTQ+.

Sheridan will provide job applicants with accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. To request accommodation, please contact

You may be asked to provide copies of your educational credentials at the time of interview. Upon hire, we require official confirmation of educational credentials and Canadian equivalency assessments, if applicable.